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Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
338 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 338 reviews

November 05, 2025

Informative and determined to detail. I felt comfortable with dealing with Rachel. I felt Rachel was truthful to the best of her knowledge. More

by danmartisek
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Souza
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Dec 01, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience with us. Everyone at Covert Cadillac Bee Cave is glad to hear that Rachel made you feel comfortable throughout the process. Her focus on clear communication and attention to detail is something we value, and it is wonderful to know that her honesty and commitment helped you feel confident in your visit. We truly appreciate you choosing Covert Cadillac Bee Cave and are always here if you need anything in the future.

November 04, 2025

Very professional, knowledgeable, courteous, punctual service after the sale fantastic. Would recommend anyone to use his services. More

by willis0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience with us. Everyone at Covert Cadillac Bee Cave is glad to hear that you received professional and attentive support even after your purchase. It means a great deal to know our team delivered the knowledgeable and courteous service you were expecting. We truly appreciate your recommendation and are grateful you chose Covert Cadillac Bee Cave. If you ever need anything in the future, we are always here to help.

October 31, 2025

Wade Higginbotham! Wade Higginbotham! Wade Higginbotham! Wade Higginbotham! Wade Higginbotham! Wade Higginbotham! Wade Higginbotham! Wade Higginbotham! More

by MINAHANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham!
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Nov 03, 2025 -

Covert Cadillac Bee Cave responded

Thank you for the enthusiastic shoutout! We love seeing this kind of excitement and are thrilled that Wade made such a great impression. At Covert Cadillac Bee Cave, we’re proud to have team members who go above and beyond to make every experience exceptional. We truly appreciate you taking the time to share your support and look forward to seeing you again soon.

October 24, 2025

It’s always clean; the agents are attentive and courteous, listening carefully to my concerns More

by BFRANKLIN_TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade, Jennifer, and Zack all are super helpful and always make me feel at home when I have to wait.
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Nov 03, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that our team’s attentiveness and professionalism have made each visit a positive one. At Covert Cadillac Bee Cave, we take great pride in providing a welcoming, comfortable environment and exceptional customer care every time. We truly appreciate your trust and look forward to continuing to serve you.

October 23, 2025

Great dealership, Kody took care of us in picking out the right cadallic and Ali finished up the finances for us. Would recommend others to join the Covert family. More

by aalanders2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody
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Nov 03, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your wonderful experience. We’re so glad to hear that Kody helped you find the perfect Cadillac and that Ali made the financing process smooth and easy. Our team at Covert Cadillac Bee Cave takes pride in delivering a seamless and enjoyable experience from start to finish. We truly appreciate your recommendation and are thrilled to welcome you to the Covert family.

October 23, 2025

Gteat service was a major factor in my buying this vehicle I only had came to look at a new vehicle,but the service was very nice and not pushy to sell me a car.This was the easiest time I’ve had when More

by KKARLENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Trujillo
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Nov 03, 2025 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your experience. We’re delighted to hear that our team made your visit comfortable and enjoyable, without any pressure. At Covert Cadillac Bee Cave, we believe great service should always come first, and it’s wonderful to know that approach helped make your purchase such an easy and positive experience. We truly appreciate your trust and hope you enjoy every mile in your new vehicle.

October 19, 2025

Joey was a great sales man. Finance department lacked communication. Cut none required cost on first sales proposal. Very good sales manager. More

by TDANNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey
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Nov 03, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience with us. We’re pleased to hear that Joey and our sales manager provided great service and helped make your purchase a positive one. We also appreciate your feedback regarding communication with our finance department, as we’re always looking for ways to improve every step of the process. Your insight helps us continue to refine the experience we provide at Covert Cadillac Bee Cave. Thank you again for your trust and for choosing our team.

October 10, 2025

Friendly staff, especially Arron Deck! Easy to work with and no high pressure at all! I greatly appreciate that! More

by DIANE-SHERMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your wonderful feedback. We’re delighted to hear that Aaron and the rest of our team made your experience pleasant and pressure-free. At Covert Cadillac Bee Cave, we believe buying or servicing a vehicle should always be comfortable and enjoyable, and it’s great to know we achieved that for you. We truly appreciate your kind words and look forward to welcoming you back again soon.

October 07, 2025

Didn’t feel I was given the priority a customer deserves. The buying process started on a Saturday, but it only proceeded further on Monday because I called to check up on the status. I was also promised and More

by LARRY.MORENO85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Rojo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we appreciate you bringing these concerns to our attention. Every customer deserves timely communication and follow-through on commitments, and we regret that this wasn’t fully reflected during your visit. We’d like the opportunity to review what happened and make it right. Please reach out to our management team directly so we can discuss your experience in more detail and work toward a resolution.

October 06, 2025

Inatially sold me warranties I didn't want. Once I declined the extra warranties my finance charge remained the same. Although $3200 in warranties were declined Im still paying for them. Anthon More

by Rustylamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Trujillo
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Nov 03, 2025 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your experience. We’re sorry to hear about the concerns regarding the warranties and financing terms, and we understand how frustrating that must feel. We appreciate your kind words about Anthony and will be sure to share your feedback with him. We’d like the opportunity to review your paperwork in detail to ensure everything was handled correctly and to address any discrepancies. Please reach out directly to our management team so we can look into this further and work toward resolving the issue for you.

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