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Covert Cadillac Bee Cave - Service Center

Austin, TX

4.6
119 Reviews
Call Service Center (512) 900-7062

119 Reviews of Covert Cadillac Bee Cave - Service Center

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September 27, 2024

The support staff at Cadillac went the extra mile to help repair my Ford F150 More

by jsonBAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbothem
Report | Print
Sep 27, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your feedback! We're glad to hear that the support staff at Covert Cadillac Bee Cave went the extra mile to assist you with your Ford F150. Our team is dedicated to providing exceptional service, no matter the make or model. If you need anything else in the future, don’t hesitate to reach out. We appreciate your trust in us!

September 23, 2024

Very thorough in their search to find the causes of the issues I had brought to their attention. The service department at this dealership is excellent. More

by RG100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Zach in the Service Dept.
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Sep 24, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your fantastic review! We’re delighted to hear that you had a thorough experience with the service department at Covert Cadillac Bee Cave. Our team is dedicated to identifying and addressing any issues you bring to our attention, and it's great to know that their efforts made a positive impact on your experience. If you need any further assistance or have more concerns in the future, please don’t hesitate to reach out. We appreciate your trust in us!

September 22, 2024

Great service, not pushy, wanted to make sure my interests were taken care of. Honest More

by steven.poitras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Covert Cadillac Bee Cave responded

Steven, Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team at Covert Cadillac Bee Cave. Providing honest, attentive service is our priority, and we’re glad you felt your interests were well taken care of. If you need anything in the future, don’t hesitate to reach out. We look forward to seeing you again!

September 20, 2024

The service department at covert Cadillac bee cave is the best service department I’ve had the pleasure of experiencing. They truly care about me, my safety, and my vehicle. I will be recommending the dealer More

by ZKING1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Depew
Report | Print
Sep 23, 2024 -

Covert Cadillac Bee Cave responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with our service department at Covert Cadillac Bee Cave. Your safety and satisfaction are our top priorities, and it means a lot to know that you felt cared for. We truly appreciate your recommendations and look forward to serving you and your friends in the future!

September 19, 2024

our experience with Covert Cadillac Bee Cave was the best ever. no pressure and all of our questions were answered. we were made comfortable while waiting for our car to be made ready. we woudn't think of go More

by JAMIEKAYHAWTHORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Souza
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Sep 23, 2024 -

Covert Cadillac Bee Cave responded

Jamie, Thank you so much for your wonderful review! We’re thrilled to hear that your experience at Covert Cadillac Bee Cave was the best ever. It’s great to know that Alex Davis and Daniel Souza provided you with such incredible service and that you felt comfortable throughout the process. We truly appreciate your trust in us and look forward to serving you again in the future. If you have any questions or need assistance, don’t hesitate to reach out! Enjoy your new vehicle!

September 16, 2024

Wade did a tremendous job taking care of our car. We are also grateful to have your dealership located so close to our home. Thanks! More

by JEFF4667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Sep 23, 2024 -

Covert Cadillac Bee Cave responded

Jeff, Thank you for your kind words! We’re so glad to hear that Wade took great care of your car at Covert Cadillac Bee Cave. It’s wonderful to know that our convenient location makes it easier for you. We appreciate your support and look forward to assisting you again in the future! If you need anything else, feel free to reach out.

September 16, 2024

The team is fast to get you in and communicates well the progress while you’re there. More

by CPM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Sep 23, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your positive feedback! We’re glad to hear that our team at Covert Cadillac Bee Cave provided you with prompt service and effective communication during your visit. We strive to keep our customers informed and make the process as smooth as possible. If you need anything else, don’t hesitate to reach out. We look forward to seeing you again!

September 16, 2024

Excellent service. Allowed us to reschedule our appointment at the last minute to accommodate our schedule. More

by KNOTTSJARED55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Sep 16, 2024 -

Covert Cadillac Bee Cave responded

Thank you for the kind words! We’re glad to hear that our team at Covert Cadillac Bee Cave could accommodate your schedule and provide excellent service. If you need anything else or have more adjustments in the future, don’t hesitate to reach out. We look forward to seeing you again!

September 11, 2024

Great Employees! Did a good job on the repair. Loved the clean car. I don't mind the long commute to the Bee Caves location because I love the excellent service! More

by CHRISTY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Matt
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Sep 12, 2024 -

Covert Cadillac Bee Cave responded

Christy, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team at Covert Cadillac Bee Cave. It’s great to know you appreciated the quality of the repair and the clean car. We truly value your loyalty and are glad that our service makes the commute worth it. If you need anything else, we're here to help!

September 11, 2024

Sales, service, and finance team are second to none. I've really appreciated the quality of service and their focus on my satisfaction. More

by SSMITH06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Covert Cadillac Bee Cave responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with the sales, service, and finance teams at Covert Cadillac Bee Cave. Your satisfaction is our top priority, and we’re delighted that our team’s dedication to quality service stood out to you. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!

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