Covert Chrysler Dodge Jeep RAM Bee Cave
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Covert CDJR Bee Cave is incredibly easy to work with—great sales team, helpful service, and supportive management. with—great sales team, helpful service, and supportive management. More
the best experience ever! ! Such an easy & professional staff! Top notch in service, sales & parts. ! Such an easy & professional staff! Top notch in service, sales & parts. More
Leaky oil changes. They broke parts on my car. Multiple visits where they say they have the parts and then they don't. Months of horrible communication and unwillingnes They broke parts on my car. Multiple visits where they say they have the parts and then they don't. Months of horrible communication and unwillingness to make things right. Worst service I've ever gotten from a dealership and that's saying a lot. If things go wrong expect them to make it an even bigger nightmare by how poorly they handle it. More
Bryan was awesome. honest, friendly and willing to go the extra mile to help out. we loved that he is bilingual. When its time to change vehicles we hope he still there honest, friendly and willing to go the extra mile to help out. we loved that he is bilingual. When its time to change vehicles we hope he still there. he did a very good job!! The finance manager, the very tall one. he was amazing too. The manager we saw last during the options packages. he too was awesome. CCDJ RAM BC was good. Restrooms were clean. we loved the coffee machine. it is unfortunate that buying a vehicle takes so long, but it is what is its. however snacks would have been welcomed :) . we got there around noon-ish and left around 730 pm. we loved the fact that the dealership always has plenty of inventory and there's always some one staying in touch. That's why made it our preferred dealership even thou is and hour and half away from our home. More
Attention to detail, delivery, and great customer service. Made the buying experience pleasant from start to finish. service. Made the buying experience pleasant from start to finish. More
While everyone is very friendly, they ordered the wrong vehicle (Gas instead 4xe). They found another version that had most of what I wanted, so they brought it in after three weeks. However, they made me vehicle (Gas instead 4xe). They found another version that had most of what I wanted, so they brought it in after three weeks. However, they made me sign the lease paperwork at that time, not when the Jeep arrived. Communication is very poor between sales and finance, and between them and us. We had to initiate all conversations and basically harass them for information. Some of the individuals we were working with were transferred to other branches, and we were not informed or transferred to anyone else until we called repeatedly to find out what was happening. So many other details that went wrong, but I will leave it at this. The pluses would be that they did provide us with a loaner while we waited after the wrong Jeep was ordered to be built, and they reimbursed us for the first month’s lease, as we didn’t have the vehicle but were already under lease. The sad part is that my husband had a great experience with his new truck - it was in and out in under three hours. It could have been easier and better. More
Corey, Jack and Sam were all great. It was a smooth transition and I am very pleased with how everything worked out It was a smooth transition and I am very pleased with how everything worked out More
Great experience, worked a wonderful deal! Hashed out the final details. Couldn’t have asked for a better experience. Sometimes you enjoy the fruits that bring about friendships. Justin, Chris Hashed out the final details. Couldn’t have asked for a better experience. Sometimes you enjoy the fruits that bring about friendships. Justin, Christian, and Sam were Amazing. Very honest and blunt. Highly recommend Covert Bee Cave More



