Covert Chrysler Dodge Jeep RAM Bee Cave
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 246 reviews
Attention to detail, delivery, and great customer service. Made the buying experience pleasant from start to finish. service. Made the buying experience pleasant from start to finish. More
While everyone is very friendly, they ordered the wrong vehicle (Gas instead 4xe). They found another version that had most of what I wanted, so they brought it in after three weeks. However, they made me vehicle (Gas instead 4xe). They found another version that had most of what I wanted, so they brought it in after three weeks. However, they made me sign the lease paperwork at that time, not when the Jeep arrived. Communication is very poor between sales and finance, and between them and us. We had to initiate all conversations and basically harass them for information. Some of the individuals we were working with were transferred to other branches, and we were not informed or transferred to anyone else until we called repeatedly to find out what was happening. So many other details that went wrong, but I will leave it at this. The pluses would be that they did provide us with a loaner while we waited after the wrong Jeep was ordered to be built, and they reimbursed us for the first month’s lease, as we didn’t have the vehicle but were already under lease. The sad part is that my husband had a great experience with his new truck - it was in and out in under three hours. It could have been easier and better. More
Corey, Jack and Sam were all great. It was a smooth transition and I am very pleased with how everything worked out It was a smooth transition and I am very pleased with how everything worked out More
Great experience, worked a wonderful deal! Hashed out the final details. Couldn’t have asked for a better experience. Sometimes you enjoy the fruits that bring about friendships. Justin, Chris Hashed out the final details. Couldn’t have asked for a better experience. Sometimes you enjoy the fruits that bring about friendships. Justin, Christian, and Sam were Amazing. Very honest and blunt. Highly recommend Covert Bee Cave More
Specifically scheduled maintenance service along with request to check tires rubbing when you turn the wheel. Received comment back of we don’t see any where the tires rub but it’s very obvious if someon request to check tires rubbing when you turn the wheel. Received comment back of we don’t see any where the tires rub but it’s very obvious if someone tried to sit in car and turn the wheel pulling into a parking spot. Also when scheduled the service requested to check brakes on lifetime but had to ask if they were checked as part of the service. The response I got back when asked if they checked the brakes I got well there’s no comments they are low, which there was no confirmation they were even checked. This department should take tips from the Cadillac service on customer service and how to address customers. More
GREAT EXPERIENCE. WILL BUY THERE AGAIN. Delivered the vehicle to your house. Smooth operation. Recommend. WILL BUY THERE AGAIN. Delivered the vehicle to your house. Smooth operation. Recommend. More
GREAT TO WORK WITH. THIS IS MY FOURTH VEHICLE PURCHASED FROM COVERT. PLAN ON BUYING THE FIFTH TOO. THIS IS MY FOURTH VEHICLE PURCHASED FROM COVERT. PLAN ON BUYING THE FIFTH TOO. More
Quick response time and overall support from Corey even from a different state for online purchase.. from a different state for online purchase.. More
I was referral to Covert dealership and let me tell ya since the minute I walked in, everyone was very helpful! Great customer service!! Would recommend to anybody that's looking to buy a car and don't m since the minute I walked in, everyone was very helpful! Great customer service!! Would recommend to anybody that's looking to buy a car and don't mind driving to Austin. Ask for Dan More



