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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
246 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 246 reviews

October 13, 2025

Consistent reliable service is what I get every time I bring my RHO in for service. Valerie always gets me in and taken care of most of the time I can wait for my truck. Great Job! More

by JNAMENDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie and Mary
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Nov 03, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback and for being such a valued guest. We’re thrilled to hear that Valerie continues to provide the consistent, reliable service you’ve come to expect. At Covert CDJR Bee Cave, we take pride in making every service visit efficient and worry-free, and it’s wonderful to know your experience reflects that. We truly appreciate your loyalty and look forward to taking great care of your RHO for many miles to come.

October 11, 2025

They were fast and efficient at getting the purchase done. Highly computerized system allows you to speak to your salesman very quickly if he's available. More

by marioquesada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guyo
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Nov 03, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your experience. We’re so pleased to hear that our team at Covert CDJR Bee Cave made your purchase process smooth and efficient. It’s great to know our system helped keep communication quick and easy throughout your visit. We truly appreciate your feedback and your trust in us, and we hope you’re enjoying every moment with your new vehicle.

October 11, 2025

Excellent customer service culminated by their uncanny ability to follow-up with customers in timely fashion!! Service Manager Eric Tippett and his staff is worth the 30mi trip to Bee Cave!! More

by jaykev33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tippett and Valerie
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Nov 03, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your thoughtful review. We’re delighted to hear that Eric and the service team at Covert CDJR Bee Cave provided such excellent care and consistent follow-up. Our goal is to make every visit well worth the trip, and it’s wonderful to know the team delivered that level of service for you. We truly appreciate your trust and look forward to continuing to earn it each time you visit.

October 06, 2025

Probably one of the worst experiences I've ever had at a dealership. All I asked was a out the door price for a vehicle and they refused to give it. I asked them do you know the price of the vehicle do you More

by cqt176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating that must have been. Our goal is always to be transparent and respectful in every interaction, and it’s clear we fell short of that expectation during your visit. We appreciate you bringing this to our attention and would welcome the opportunity to learn more about what happened so we can address it with our team and ensure it doesn’t happen again. Please feel free to reach out directly to our management team so we can discuss this further and work toward making things right.

October 02, 2025

Purchased a truck and as part of the agreement the tint was supposed to be replaced. The truck window was delivered worse condition than how it started. Convert agreed to pay to replace the window and I ha More

by MARY_BRADLE
Recommend Dealer
No
Employees Worked With
Javier Puerto
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience. We’re very sorry to hear about the issues you’ve encountered and understand your frustration. This is certainly not the experience we want any of our customers to have. We take your concerns seriously and would like the opportunity to look into the situation further to ensure it’s properly resolved. Please reach out directly to our management team so we can review the details of your purchase, address the refund and referral concerns, and work toward making this right.

October 01, 2025

Great communication, easy to talk to and truck was ready as promised. Thanks again Covert Bee Cave team More

by camartinez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth in service
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Nov 03, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience with us. We’re so glad to hear that our team at Covert CDJR Bee Cave delivered clear communication and kept everything on schedule for your truck. Providing a smooth, straightforward experience is something we take great pride in, and it’s wonderful to know we met your expectations. We truly appreciate your trust and look forward to serving you again in the future.

September 25, 2025

Truck i thought i was buying ended up with a surprise 5k dealer fee and then 6k warranty package that was never discussed. Since it was delivered to us, which is great, we were SURPRISED by the fees. We a More

by cscopeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roy Reyes
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Nov 03, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about the unexpected charges and the miscommunication regarding your purchase. That’s not the kind of experience we want our customers to have. We take concerns like this seriously and would like the opportunity to review your situation in detail to make sure it’s addressed properly. Please reach out directly to our management team so we can discuss the transaction, clarify the charges, and work toward finding a resolution.

September 21, 2025

Jack was great I am enjoying my Bronco Christian and Sam as well thank you More

by JackieCrochet08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
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Sep 22, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience. We are thrilled to hear that Jack helped make the process enjoyable and that Christian and Sam also provided excellent support along the way. It is wonderful to know you are enjoying your Bronco, and we truly appreciate your trust in Covert CDJR Bee Cave. We look forward to assisting you again whenever you need us.

September 17, 2025

Amazing service! I felt well taken care of with friendly smiles and knowledgeable advice. Beth in the service department is the best! More

by trishakimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanaugh
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Sep 22, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing such a wonderful review. We are so glad to hear that Beth and the rest of the service team provided you with amazing care, friendly smiles, and helpful guidance. At Covert CDJR Bee Cave we take pride in making every visit feel comfortable and stress free, and it is great to know Beth made such a positive impression. We truly appreciate your kind words and look forward to serving you again.

September 05, 2025

Chase our sales rep was very helpful picking out a vehicle for our budget Great follow up with concerns More

by tste104559@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
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Sep 12, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind review. We are so pleased to hear that Chase was able to help you find the right vehicle for your budget and that his follow up gave you confidence in your decision. At Covert CDJR Bee Cave, we take pride in offering both attentive guidance and ongoing support, and it is wonderful to know you experienced both. We truly appreciate your trust and look forward to being here for you in the future.

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