
Covert Chrysler Dodge Jeep Ram
Austin, TX
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My 2017 Pacifica Purchase Wow!! What a wonderful experience I had purchasing my new 2017 Pacifica. Cowboy Goodman helped me with this purchase. He listened to me and explain Wow!! What a wonderful experience I had purchasing my new 2017 Pacifica. Cowboy Goodman helped me with this purchase. He listened to me and explained everything about my Pacifica. He help me order my Pacifica and knew everything about each feature I asked about. He was kind, knowledgeable, and gave me all the time I needed to ask questions. I never felt like I was rushed or unimportant. Covert is lucky to have such a dedicated employee. A month early from this purchase, I purchased a 2016 Jeep for my teenage daughters and Cowboy assisted us with that purchase as well. That too was an awesome experience - so much so I became a loyal customer and purchased my Pacifica from Cowboy. I highly recommend Covert Dealerships and Cowboy Goodman. Thank you Cowboy!! We love our vehicles!! More
Fair Deal and Good Customer Service I worked with Cowboy Goodman at Covert to buy my Jeep Grand Cherokee. He helped me to find exactly what I wanted and made it as easy as possible. Afte I worked with Cowboy Goodman at Covert to buy my Jeep Grand Cherokee. He helped me to find exactly what I wanted and made it as easy as possible. After I decided on the car that I wanted, we exchanged emails a couple of times to fill out paperwork, and then I went to pick it up that weekend. I was out of there with my new car in less than an hour. He made the process extremely simple and straight forward. I would definitely recommend friends or family to do business with Cowboy and the Covert dealership. More
Brilliant service I came in to get a Jeep, I knew the one that I wanted, Cowboy worked with me to get me into the exact car in a very speedy amount of time. Great exper I came in to get a Jeep, I knew the one that I wanted, Cowboy worked with me to get me into the exact car in a very speedy amount of time. Great experience. More
sales rep; customer care, concerns polite honest knowledgabl What my family and I look for in a car dealership in Austin is not only the vehicles, but the sales representatives friendliness, patience and knowled What my family and I look for in a car dealership in Austin is not only the vehicles, but the sales representatives friendliness, patience and knowledge. More
Very helpful, no pressure! I had a great experience with Cowboy and Will at Covert Jeep. They were very helpful, laid back and best of all there was no pressure! Great team! I'm I had a great experience with Cowboy and Will at Covert Jeep. They were very helpful, laid back and best of all there was no pressure! Great team! I'm looking forward to working with them in the future and would recommend my family and friends to them as well. More
Great dealership and customer service!! The best car experience I ever had and I didn't have to spend all day there. I was in and out with a new Jeep within two hours I even test drove a jee The best car experience I ever had and I didn't have to spend all day there. I was in and out with a new Jeep within two hours I even test drove a jeep and look around. Jonathan was awesome sales guy and got me the car I wanted and also for the price I wanted. Mitch the finance guy was awesome too and even got me very low interest rate that worked perfect for me. I highly recommend them to anyone and everyone they will take good care of you without pressure you into buying something you don't want, I will definitely buy another car from them!!! More
Great customer service and wonderful new car! We purchased our Jeep Cherokee from Covert Chrysler Doge Jeep Ram. Our salesman was Justin Gann. Normally buying a car can be nerve racking but Ju We purchased our Jeep Cherokee from Covert Chrysler Doge Jeep Ram. Our salesman was Justin Gann. Normally buying a car can be nerve racking but Justin Gann was amazing. He found the car we wanted and within 24 hours had it delivered to this dealership, detailed and filled with gas ready for us to take it home. He was an amazing salesman and his attention to detail was above reproach. We had shopped around for quite a while and had dealt with other salesman and none of them were able to get us where we wanted to be. Justin not only got us the exact car we wanted, he made the transaction painless. If anyone is looking for a car, please give Justin Gann a chance to make you the deal. He can and will do everything within his power if possible to give you the car you want for the price you want. The entire staff at Covert were wonderful and a pleasure to deal with. Five stars and a huge thank you to Covert Jeep and Justin Gann! More
Terrible service department. Always have to wait one or two weeks to get an appointment. Obviously dealership sells way more vehicles that they can reasonably service. Even whe Always have to wait one or two weeks to get an appointment. Obviously dealership sells way more vehicles that they can reasonably service. Even when you do get an appointment, no gaurantee you problem will be fixed. Charged me $80 to tell me they don't know what the problem is! Ridiculous! Strongly recommend you buy from a dealership that is able to service the products they sell. More
Great! Cowboy killed it for me! So happy to find my dream jeep. He definitely went above and beyond to find exactly what I wanted, which was not easy. Than Cowboy killed it for me! So happy to find my dream jeep. He definitely went above and beyond to find exactly what I wanted, which was not easy. Thanks for sticking with me. More
Best car buying experience I've had in a long time! Or ever. Excellent, Quick & Easy, Low Pressure. Negotiated in good faith, and kept his word. Listened to what I needed and wanted and made it happen without an Excellent, Quick & Easy, Low Pressure. Negotiated in good faith, and kept his word. Listened to what I needed and wanted and made it happen without any of the typical car sales theatrics. More