
Covert Chrysler Dodge Jeep Ram
Austin, TX
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Very happy We had a great experience shopping for our daughter's first car. Our salesman, Cowboy, took his time showing us the many Jeeps available and explained We had a great experience shopping for our daughter's first car. Our salesman, Cowboy, took his time showing us the many Jeeps available and explained the differences. No pressure! Good information. More
2012 Wrangler Unlimited Rubicon Traded in my 2012 2dr Rubicon on a used 2012 4dr Rubicon. The process went very smoothly and I was happy with the amount Covert gave me for my trade a Traded in my 2012 2dr Rubicon on a used 2012 4dr Rubicon. The process went very smoothly and I was happy with the amount Covert gave me for my trade and the price on their Jeep. I did not have to spend hours at the dealer haggling over numbers. Finance office process was also very easy and fast. More
Service Nightmare - Stolen Jeep Covert has been the worst dealership experience I've ever had. $50k vehicle we bought new has been seen by them 6 times now over the last several mont Covert has been the worst dealership experience I've ever had. $50k vehicle we bought new has been seen by them 6 times now over the last several months. They replace parts, claim the problem is fixed, but it never is. Takes me an hour each way to drop off the car and I'm generally met with rudeness. One of the service advisors even took my vehicle for his own personal use - drove 65 miles in it after hours - including 20 miles and 6 stops between the hours of 11:30pm and 2:07am. Police report filed but that doesn't give me any real justice in this. Vehicle still not fixed. More
No sales pressure Cowboy Goodman presents himself as very sincere in getting the customer the best deal available. I got my best deal without any sales pressure. Manage Cowboy Goodman presents himself as very sincere in getting the customer the best deal available. I got my best deal without any sales pressure. Management provides excellent support to the sales staff. More
great experience I must admit my initial experience was a little rocky due communication breakdown. However, Cowboy went above and beyond to make it right. I am a ver I must admit my initial experience was a little rocky due communication breakdown. However, Cowboy went above and beyond to make it right. I am a very tough customer and he has exceeded my expectations! I will definetly do business with him in the future! More
Cowboy is amazing Cowboy was honest and he stuck with the final price quoted. We drove up from san antonio once we came to a price and he had the jeep saved for us in t Cowboy was honest and he stuck with the final price quoted. We drove up from san antonio once we came to a price and he had the jeep saved for us in the back. This place was amazing and accommodating!!! Adam also went out of his way for us !! He gave us a mini course on jeeps. More
The Best Buying Experience I Ever Had When I walked in the showroom I felt relieved because the employees all had smiles on their faces and everyone looked happy to be there. I observed t When I walked in the showroom I felt relieved because the employees all had smiles on their faces and everyone looked happy to be there. I observed them working as a TEAM which was comforting- no dog eat dog at Covert. I highly recommend this dealership!! My salesman, Cowboy, listened to me and found the car I wanted!! He took the time to show me all the models I had considered and was extremely patient with me and my daughters (I bought the car for them). Cowboy's knowledge of every vehicles we looked at was amazing. Every question we had he answered without hesitation (we had LOTS of questions). I never felt pressured into buying a vehicle. I felt I was respected and that what I wanted in a car mattered to Cowboy. Thank you Cowboy. I was allowed to keep the vehicle I selected to test it and make sure I was happy with it. I did and knew that I had selected the right car. The paperwork was easy and took very little time to complete. This has been the best buying experience I ever had!! I plan to purchase a new vehicle for myself from Cowboy very shortly. If you are in the market to purchase a new (or used) vehicle save yourself time and a headache just go to Covert and ask for Cowboy. I know you will be happy you did. More
Great Customer Service It was a pleasure working with Justin and Cowboy! They both did a tremendous job of matching my needs with the right truck, saving me lots of money! It was a pleasure working with Justin and Cowboy! They both did a tremendous job of matching my needs with the right truck, saving me lots of money! And the service was impeccable More
Professional Sales Experience My visit was handled in a professional ,direct , courteous and to the point manner. Everyone from Cowboy, to Bart, to the Manager who handled my trade My visit was handled in a professional ,direct , courteous and to the point manner. Everyone from Cowboy, to Bart, to the Manager who handled my trade in, and Mark the finance person who approved my loan application....All were a pleasure to deal with. The complete buying experience was the best I've ever had at a car dealership. They made it a SIMPLE process...the way it should be. I'll be sure and return for my next car or truck purchase. Cowboy was especially straightforward with his knowledge of the Brand and his expertise in the industry....can't wait to work with him again. More
Very good buying experience The negotiation process for my truck was very hassle-free. I didn't get low balled on my trade-in, and as a matter of fact they gave me full NADA boo The negotiation process for my truck was very hassle-free. I didn't get low balled on my trade-in, and as a matter of fact they gave me full NADA book on it. My salesman was very helpful and didn't come across as pushy. This was a good and stress free buying experience. They delivered everything that they promised me. More