Covert Chrysler Dodge Jeep Ram

Terrible service department Decided to get a copy of the fob key, got an email with a quote from the service manager but after the job was done the invoice had a higher price tha Decided to get a copy of the fob key, got an email with a quote from the service manager but after the job was done the invoice had a higher price than what we agreed on, and also they added a mystery miscellaneous fee. I tried contacting the manager that originally gave me the quote but he never answered my emails. I also tried contacting the other service manager, the sales manager and the general manager but no answer from anybody. Don't waste your time and money at this place. More

Truck buying experience I have been looking for a new to me deisel truck for several months, on line and at nearly all the dealerships in town. When I walked into Covert and I have been looking for a new to me deisel truck for several months, on line and at nearly all the dealerships in town. When I walked into Covert and asked for help, lucky for me i was introduced to Cowboy. He knew that i was just looking at the time and he still took the time to walk me around the lot and show me trucks in my price range. We found one that fit my needs ,but i still needed to make one more stop at another dealer. Cowboy was not a pressure kind of salesman we have all encountered in our car buying experiences. kI told him that i would think about it and gave him my card incase something new came in. a couple of days later he gave me a call to tell me that they had just gotten another truck on a trade in and wanted to know if i was still in the market( no other salesman or dealership called to follow up with me).I met with Cowboy that afternoon and by chance they still had the first truck i went to look at. long story told, i ended up buying that truck. Cowboy was great to work with. NO PRESURRE, HONEST AND A REAL PLEASURE TO WORK WITH! I would recomenned Cowboy and Covert! More

Great experience Got there one late evening after work, test drove the vehicle and bought it next morning. Cowboy helped us out, no BS, very straight forward transacti Got there one late evening after work, test drove the vehicle and bought it next morning. Cowboy helped us out, no BS, very straight forward transaction without hassle or stress. I'll be back again at the end of the year to upgrade me second vehicle More

2011 Camero Cowboy responded immediately to my request for information on the 2011 Camero. From the time I spoke with him to the time we closed was under 2 hours. Cowboy responded immediately to my request for information on the 2011 Camero. From the time I spoke with him to the time we closed was under 2 hours. He was upfront on all the details, and made every effort to reduce my interest rate even though I had already secured financing. I was able to get a better rate on an great car. It was great experience and I would highly recommend Cowboy to anyone looking for an honest dealer and some who is looking out for the buyer, not just a commission. More

Fast , friendly and no hassles We started out driving from San Antonio about 415 and didn't arrive at the dealership till about 715 due to the famous Austin traffic. Fred had the ca We started out driving from San Antonio about 415 and didn't arrive at the dealership till about 715 due to the famous Austin traffic. Fred had the car ready and by the door . We test drove the car. Went back to his office . We were out the dealership by 830 with our 2012 Dodge Durango, They were fast and friendly . Thank you for your awesome service Fred. More

Enjoyable, informative easy The reason I selected this dealership was great location for me, nice selection. Great sales staff that was very knowledgeable about the vehicles they The reason I selected this dealership was great location for me, nice selection. Great sales staff that was very knowledgeable about the vehicles they are selling. Great communication throughout the looking/buying process. More

Fabulous!!! Covert Dodge customer service was so great. They were so patient with my family with small children, they were accommodating, and very professional. T Covert Dodge customer service was so great. They were so patient with my family with small children, they were accommodating, and very professional. The finance department was also friendly and classy. Thank you for the great, easy truck buy. More

Excellent I really enjoyed the people they were very nice and was willing to do anything to make sure you were comfortable and getting the best deal. I really enjoyed the people they were very nice and was willing to do anything to make sure you were comfortable and getting the best deal. More

Great Experience at Covert! I had a great experience buying a Jeep at Covert! Specifically, I dealt with Cowboy who was patient, answered all of my questions, and took the time t I had a great experience buying a Jeep at Covert! Specifically, I dealt with Cowboy who was patient, answered all of my questions, and took the time to ensure I was getting the best deal. I'd definitely recommend Covert and Cowboy! More

Impossible to get any service other than oil change done I have been calling since November 2015 in order to get an error that comes and goes checked in our 2014 Durango. All I got was a "We'll call you lat I have been calling since November 2015 in order to get an error that comes and goes checked in our 2014 Durango. All I got was a "We'll call you later" response and nobody called back ever. I finally decided to call back and, similar to another posting, I was told very nicely that they will need to keep the car for 1-2 weeks and that the list for a loaner was 25 deep, so good luck if you have only that one car. It will basically sit on the lot waiting instead of blocking time with an appointment and see the car. It is just a diagnostic at this point, not sure why they'll need to keep the car up to 2 weeks for that. Mark has been the only person to even provide significant feedback. More