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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,400 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,400 reviews

March 05, 2015

computer cleared of codes to hide problems Bought a 2004 bmw from them. Days days after sale, service engine light came on. Hooked a code reader to the OBD and codes came up for 2 sensors bad. More

by nubain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
lindsey krug
February 18, 2015

Transmission went out after 3 months I bought a brand new Cherokee in November and within days expressed my concern that I wasn't happy with the purchase. The salesman didn't get back to More

by Rr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Alcala
Mar 06, 2015 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave your feedback. I'm sorry to hear that you are unhappy with your purchasing experience, and that you've experienced some frustration trying to resolve the transmission issue. Jeep issued a transmission recall after your purchase, which can be a frustrating situation. I will speak with our sales and service department personally, and will ensure that your vehicle issues are resolved in a timely manner. Your feedback is very helpful to us, and will help us improve the work we do for our customers. Thank you for your time.

October 12, 2014

Bad experience First off they told my wife they were holding 2000 that was to be paid towards my trade until they received the title. First off any idiot knows you More

by Cdub4584
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Degrossa
October 08, 2014

Best sales person. Best dealership I've felt with, Sales person Edgar Cruz made it pleasant and was somebody that made everything easy and great. I was actually treated More

by Edgarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
July 10, 2014

Very happy with my purchase!!! I would highly recommend Edgar Cruz as my sales agent - it's a long story about how I finely got my truck - but Edgar made sure to take care of me. More

by briarrabid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Gunkel, Edgar Cruz
July 01, 2014

A good dealership experience I will copy the review I put on Google: Yesterday my preferred sales guy, Sam Childs at Covert called me to tell me I can buy my car as its finally More

by fleole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Childs
June 27, 2014

WOW Experience I am not a Covert customer but I had the pleasure of working with Mike on a mutual customer (W. Grubb). Mike was wonderful to work with. He communicat More

by KCHenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Minchich
May 19, 2014

Absolutely the Best car buying experience ever !!!!! Well let's start off by saying that once I figured out the exact truck I was looking for, then I started getting prices from 25 different dealers arou More

by Jlschaller8500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thomas
May 19, 2014

The absolute best car buying experience !!!! Covert Dodge beat 25 different dealers in Texas price on the same truck. Jeff Thomas was a straight forward salesman that I really appreciated dealing More

by Jlschaller8500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thomas
February 01, 2014

Purchased a new Ram 1500 through this Covert dealership and can't say enough good things about the experience. Bernardo Vasquez took great care of me--fair dealing, straight talk, and no grind whatsoever. More

by MCRCAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Vasquez
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