
Covert Chrysler Dodge Jeep Ram
Austin, TX
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Great friendly service that was completed ahead of schedule. Ask for Lance. The waiting area has good snacks and an espresso machine. Plus they gave me a free Lyft ride home. schedule. Ask for Lance. The waiting area has good snacks and an espresso machine. Plus they gave me a free Lyft ride home. More
It was a painless experience so I would definitely come back. My only complaint would be the hard sale on the extended warranty...a little too much. back. My only complaint would be the hard sale on the extended warranty...a little too much. More
Buster Gibson is an exceptionally easy to work with, vehicle salesperson. There was no hassle and I left in the vehicle I came for. I highly recommend others work with Buster. vehicle salesperson. There was no hassle and I left in the vehicle I came for. I highly recommend others work with Buster. More
Lance was fantastic and stayed in touch. Incredibly disappointed in the quality of mechanics at covert. Had my Grand Cherokee in the service bay 3 times for same reason. Twice will still und Incredibly disappointed in the quality of mechanics at covert. Had my Grand Cherokee in the service bay 3 times for same reason. Twice will still under warranty. Once only weeks after I purchased the vehicle.Somehow magically discover the issue once the warranty expired. Either intentional or complete ignorance on behalf of the shop mechanics ? Either way I was stuck with a bill and now dealing with Chrysler corporate taking even more time out of my life to deal with an issue that should have been resolved over 3 years ago. Bottom line. Lance is a good dude but the quality of those individuals that looked at my jeep previous should be doing oil changes only. Please find the person that worked on my car this time and thank him for doing his job and knowing how to work on keeps. Meanwhile enjoy my $750 you should have never been paid If you realize how wrong it was to charge me feel free to send me a reimbursement check. It would be the right thing to do. More
Worst experience by far with buying our truck here. The only real and truthful help we received was from Robert in the service department. Our sales person was extremely rude once we signed for the veh The only real and truthful help we received was from Robert in the service department. Our sales person was extremely rude once we signed for the vehicle, lied to us about what was going on with fixing the truck so we could gain possession, and also was horrible at communicating with us through the entire process. I will not recommend this dealership solely on poor customer service. More
All people I dealt with were excellent. All the deficiencies werecorrected and the car. Roadworthy. Recommend covert Dodge Jeep ram to anyone needing that kind of car. All the deficiencies werecorrected and the car. Roadworthy. Recommend covert Dodge Jeep ram to anyone needing that kind of car. More