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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,400 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,400 reviews

April 13, 2023

Walter was very helpful and communicative! He made the service process very smooth and efficient. Dropped off my vehicle early in the morning and was ready shortly after. He scheduled a shuttl More

by escott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Randolph
April 13, 2023

Very efficient and attentive Service agent are customer focused and professional. Blah blah blah blah More

by ianjohnclancy
Recommend Dealer
Yes
Employees Worked With
Patricia in Service
Apr 13, 2023 -

ianjohnclancy responded

Great customer service from Patricia!

April 13, 2023

Patricia in the service dept was awesome. Appreciate all she did for me. Would highly recommend. More

by shelby18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
PATRICIA M
April 12, 2023

Walter is a great rep who communicates throughout the process of my vehicle repairs. He is knowledgeable with repair timelines and is quick to respond to any missed calls. More

by MHALIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Randolph
April 12, 2023

Claudio and the service manager went above and beyond with my appointment. They were understanding, explained things well, and provided excellent customer care. More

by brookelynstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudio Meza
April 12, 2023

As I arrived slightly early, I was accommodated right away! Just as my last time at Covert Dodge my vehicle service was complete in a timely manner! I am glad I chose Covert Dodge for all my service need More

by ROBERT.SAVAGE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Scott
April 12, 2023

This was the best service I've received from Covert, thanks to Patricia. My car issue was handled under warranty, done faster than promised, and I was offered a ride to and from the dealership and Patri More

by breedesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
April 12, 2023

The service department did a good job of getting my truck back to me in a reasonable timeframe. The service manager initially attempted to resolve the problem for me without having to leave the vehicle, whic More

by aalazzawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance, Service Writer
April 12, 2023

Walter was attentive, and great and got the work done in a timely manner. Highly appreciated. More

by jordan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
April 12, 2023

Accommodation were made even without appointment was in and out in and 1.5 hr. Tony does a great job communicating times accurately and gives good advice. More

by brad.feltner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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