Covert Chrysler Dodge Jeep Ram

My battery died, and Alan was able to fit me in last minute to replace my battery same day. Cannot speak highly enough of the service I received. minute to replace my battery same day. Cannot speak highly enough of the service I received. More

Service was exactly what I expected, courteous and informative. My car rides much better now and seems solid. Patricia was terrific. My only complaint is that my car was kept for over a week, which se informative. My car rides much better now and seems solid. Patricia was terrific. My only complaint is that my car was kept for over a week, which seems excessive. More

Jim took care of me, no issues. Have never had a problem at the service center. Have never had a problem at the service center. More

Used to be great. I came in with signup and listing issues but no one had it or knew and I basically had to leave to do the work somewhere else. Pretty frustrating. I came in with signup and listing issues but no one had it or knew and I basically had to leave to do the work somewhere else. Pretty frustrating. More

I paid for a Jeep Wrangler Sport ALTITUDE which I saw their website, I paid, down and picked up vehicle. Came to home, noticed that they gave me a Jeep Wrangler Sport with less specs. So I paid for highe their website, I paid, down and picked up vehicle. Came to home, noticed that they gave me a Jeep Wrangler Sport with less specs. So I paid for higher trim, they gave me lower trim. Next day, I shared this with them, they said "This isn't our mistake" but I have all screenshots of their website and also VIN number. Then instead of a "Sorry" they tried to sell me another. upper trim for more price. But I thought that, if I'll pay for another upper level trim, they'll give me another lower trim and send me back to home and won't accept their mistake. I know it's possible to go to court but I bought that vehicle for my wife and she decided to give it back and get our trade-in vehicle back with our down payment. It's not so hard to show a real "Sorry" to customer. Never think to visit them. It's not possible to chat with a real manager or head of the company. Other level employees tried to close this without reach to higher levels. More

Everything about my experience was tolerating attempts to rip me off. Nothing was straight forward. Prices changed with the wind. Rip off attempts never ended. Sales person lied to my face multiple times. Ma rip me off. Nothing was straight forward. Prices changed with the wind. Rip off attempts never ended. Sales person lied to my face multiple times. Manager seemed just as shifty. I bought a Ram truck there but will never go back. I'd rather drive to Oklahoma to find a dealer than give them my business again. More

Terrible service department! They won't return calls or give you information on your vehicle. 11 days they had my car and no information on what us happening. They won't return calls or give you information on your vehicle. 11 days they had my car and no information on what us happening. More

My experience was good at the beginning I was trying to get a deal where I trade two for one and they put me with Carlos Flores who make me believe he can do it. Well they took my Benz and my motorcycle fo get a deal where I trade two for one and they put me with Carlos Flores who make me believe he can do it. Well they took my Benz and my motorcycle for a truck a lone star 1500 he convinced me to get in this truck that I was not happy with it since the truck was not what I want, he said this would be temporary since later we are going to trade this truck plus another one of my car , we made the deal on 05/20/2022 I still waiting, the guy every time I try to call him he was lying and lying this Carlos guys got a book of lies but that is not everything they run my credit to many times on top of that I stop 3 times at the dealership and this guy was showing others vehicles the he said he was working since day one, well nothing happens today is July 16th and this guy Carlos Flores is MIA he is not responding to my msg or phone calls also I got the motorcycle company calling me for a payment I really don’t know what happen with that on top of that last time I talk to him about getting copies of my paperwork he said he was out in vacation for the 4th of July so I decided to stop my self and guess who I just found at the dealership working Carlos when he saw me he turns colors was the most funny thing and this guy was trying to find the vehicle he was working for me he changed the color from white car to a gray car to a black car lol and he show me his boss car and he was not realizing that car got a bunch of personal stuff. Well I guess I learned my lesson the guy was looking for a sale I got stock with a truck I don’t want at 15% on a 700 credit score More

The service department is outstanding! They took care of a warranty issue that another Jeep dealership didn’t seem to be concerned with for my Jeep Wrangler Rubicon. Walter was so professi They took care of a warranty issue that another Jeep dealership didn’t seem to be concerned with for my Jeep Wrangler Rubicon. Walter was so professional and outstanding and had no issues helping me get my problem fixed and in such a timely manner! I will be taking my Jeep to get serviced here from now on instead of where we purchased it! Thank you Covert Chrysler Jeep Dodge for your outstanding service. More

Not only was our purchasing experience the WORST we have ever had but today I went back for my first oil change and they left the drain plug loose in the engine! Oil all over my driveway and if I had not fi ever had but today I went back for my first oil change and they left the drain plug loose in the engine! Oil all over my driveway and if I had not fixed it myself it would have trashed my engine! This is a 62k dollar truck! They almost trashed it! and the manager Loria Rios hid from me and would not talk to me. They also had the same lame technician #752 re-do the work. I think we may have a little trust issue! He should have been at most fired and at the least demoted. This place sucks so much! I have owned many, many new cars and to have an American based car company trashed by this lame dealership is just sending my family back into the arms of Honda and VW again. Stay away from Bernardo the sales guy, Loria Rios the Service manager and COVERT all all COST! or it will cost YOU! More