
Covert Chrysler Dodge Jeep Ram
Austin, TX
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Very friendly staff and decent buying experience. The vehicle was delivered clean and Jaime spent the time to go over the features and function of the vehicle. The vehicle was delivered clean and Jaime spent the time to go over the features and function of the vehicle. More
They did a great job with the entire purchase process like they always do. This is the 5th car i have bought from them and i will continue to buy from Covert Jeep like they always do. This is the 5th car i have bought from them and i will continue to buy from Covert Jeep More
Used to be great. I came in with signup and listing issues but no one had it or knew and I basically had to leave to do the work somewhere else. Pretty frustrating. I came in with signup and listing issues but no one had it or knew and I basically had to leave to do the work somewhere else. Pretty frustrating. More
I paid for a Jeep Wrangler Sport ALTITUDE which I saw their website, I paid, down and picked up vehicle. Came to home, noticed that they gave me a Jeep Wrangler Sport with less specs. So I paid for highe their website, I paid, down and picked up vehicle. Came to home, noticed that they gave me a Jeep Wrangler Sport with less specs. So I paid for higher trim, they gave me lower trim. Next day, I shared this with them, they said "This isn't our mistake" but I have all screenshots of their website and also VIN number. Then instead of a "Sorry" they tried to sell me another. upper trim for more price. But I thought that, if I'll pay for another upper level trim, they'll give me another lower trim and send me back to home and won't accept their mistake. I know it's possible to go to court but I bought that vehicle for my wife and she decided to give it back and get our trade-in vehicle back with our down payment. It's not so hard to show a real "Sorry" to customer. Never think to visit them. It's not possible to chat with a real manager or head of the company. Other level employees tried to close this without reach to higher levels. More
My battery died, and Alan was able to fit me in last minute to replace my battery same day. Cannot speak highly enough of the service I received. minute to replace my battery same day. Cannot speak highly enough of the service I received. More
Service was exactly what I expected, courteous and informative. My car rides much better now and seems solid. Patricia was terrific. My only complaint is that my car was kept for over a week, which se informative. My car rides much better now and seems solid. Patricia was terrific. My only complaint is that my car was kept for over a week, which seems excessive. More
Everything about my experience was tolerating attempts to rip me off. Nothing was straight forward. Prices changed with the wind. Rip off attempts never ended. Sales person lied to my face multiple times. Ma rip me off. Nothing was straight forward. Prices changed with the wind. Rip off attempts never ended. Sales person lied to my face multiple times. Manager seemed just as shifty. I bought a Ram truck there but will never go back. I'd rather drive to Oklahoma to find a dealer than give them my business again. More
Terrible service department! They won't return calls or give you information on your vehicle. 11 days they had my car and no information on what us happening. They won't return calls or give you information on your vehicle. 11 days they had my car and no information on what us happening. More