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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,400 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,400 reviews

January 13, 2020

TJ is not very professional like he was when he was working on Sewell infinity first of all he lies about recalled never been performed on this low quality dealership second one is he's team members ar More

by Frank
Recommend Dealer
No
Employees Worked With
Richard Atkins, TJ Kendall
Jan 14, 2020 -

Covert Chrysler Dodge Jeep Ram responded

Mr. Herrera, It has been over a year since your service visit to our dealership. We have corresponded extensively why the completed recall was not showing in the FCA vehicle history when you visited another CDJR dealership. After picking up your vehicle from our dealership and then returning to our dealership because the wiring harness was not properly secured, we reduced your repair order $472 (covering the cost of batteries and installation labor performed during the repair). Please accept our apology; we did not catch the loose wiring harness during our pre-delivery quality check requiring you to return to the dealership for us to properly secure.

January 11, 2020

I was greeted by David Hassenmiller and he was immediately informative and extremely helpful. After telling him my needs and price range, David was on it. Within 30 minutes I had test driven 2 car More

by khoetger
Recommend Dealer
Yes
Employees Worked With
David Hassenmiller
Jan 12, 2020 -

Covert Chrysler Dodge Jeep Ram responded

Congratulations on your new car! Thank you for your great feedback for David. We are delighted to know that you enjoyed your shopping experience. Let us know if we can do anything else for you. We are always here to help!

December 23, 2019

Chris was great! He was available via text throughout the entire lease process and was adamant about getting me into the vehicle I wanted at the right price. Highly recommend! More

by Victoria.W
Recommend Dealer
Yes
Employees Worked With
Chris Gates
Dec 24, 2019 -

Covert Chrysler Dodge Jeep Ram responded

Victoria, we are so glad to see that Chris was so great. Thanks for sharing your strong recommendation. Congratulations on your purchase! We look forward to any future business with you.

December 22, 2019

Went by to look at a used Jeep from online and after spending a little time with Dylan, he found the perfect new GC at a fair price and made the whole process as straightforward as possible. The young More

by Wilkoe
Recommend Dealer
Yes
Employees Worked With
Bart Gunkel, Dylan Scott
Dec 23, 2019 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for letting us know that you enjoyed your experience with Dylan. Congratulations on your new Jeep GC. We are glad that Dylan offered you a flawless experience. Have a great day and visit again soon.

December 13, 2019

This was a no pressure sale. The salesman (Adam Gordon) was easy to work with. He went the extra! I am happy with Covert and the service I received. They will get my business again. More

by gallen7256
Recommend Dealer
Yes
Employees Worked With
Adam Gordon
Dec 14, 2019 -

Covert Chrysler Dodge Jeep Ram responded

Excellent! Thank you for sharing your purchasing experience with Adam. He will appreciate knowing that you are happy with your visit. We are grateful for the opportunity to earn your future business. Have a great day.

December 12, 2019

Ordering a new jeep A big shout out to Dylan Scott for making our jeep buying experience so pleasurable. He by far knows his job and was diligant his knowledge of our veh More

by katdod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Scott
Dec 12, 2019 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for the amazing review! We will be sure to thank Dylan for providing you with such a knowledgeable and courteous experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 11, 2019

A big thank you to my salesman, David Hassenmiller at Covert Chrysler Dodge Jeep and Ram for all the help and great customer service. Mr. Hassenmiller not only helped me out with finding the right vehicl More

by Dougbrjam8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hassenmiller
Dec 11, 2019 -

Covert Chrysler Dodge Jeep Ram responded

Hi there, thank you for the great feedback! We'll be sure to give your thanks to David and our team. It was a pleasure working with you. We look forward to working with you again soon!

December 09, 2019

Came in looking for a grand cherokee and Adam nicely assisted me during the process and explained really well every detail. Recommend to visit them! More

by gerrardf7
Recommend Dealer
Yes
Employees Worked With
Adam Gordon
Dec 09, 2019 -

Covert Chrysler Dodge Jeep Ram responded

Hi there, thank you so much for the great feedback with Adam! We're glad to know your experience was positive. We hope to see you again!

November 27, 2019

Adam made the buying experience hassle free. I told Adam I would not waste his time and he took my offer and made the deal. Gianna helped get a deal on a bed cover and followed up immediately aft More

by jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gordon, Gianna
Nov 27, 2019 -

Covert Chrysler Dodge Jeep Ram responded

We truly appreciate your great feedback for Adam and Gianna. Congratulations on your purchase! Let us know if we can assist you again, Jeff.

November 24, 2019

Thanks to Dylan Scott for helping me out on purchasing my 3rd vehicle. He make sure I had a good deal, thank you very much for your help. More

by Jose512g
Recommend Dealer
Yes
Employees Worked With
Dylan Scott
Nov 25, 2019 -

Covert Chrysler Dodge Jeep Ram responded

We will be sure to pass along your gratitude to Dylan. He will appreciate you sharing your experience. Congratulations on your new vehicle.

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