
Covert Chrysler Dodge Jeep Ram
Austin, TX
Filter Reviews by Keyword
By Type
Showing 1,400 reviews
Top Notch Adam Gordon was very professional, thoughtful and courteous. An excellent communicator, he kept us informed throughout the build process of our 2020 J Adam Gordon was very professional, thoughtful and courteous. An excellent communicator, he kept us informed throughout the build process of our 2020 Jeep Gladiator. Very smooth process with Adam. More
Informative, Easy, Great Car Buying Experience Found Covert in my search for my 4x4 Jeep Grand Cherokee Overland Hemi. Covert happened to have the used vehicle of my dreams ready for me and in my o Found Covert in my search for my 4x4 Jeep Grand Cherokee Overland Hemi. Covert happened to have the used vehicle of my dreams ready for me and in my own backyard in Austin. Upon visiting and working with Albert, I was instantly impressed with his knowledge of very specific questions I was asking around the car and packages. Albert was able to help me navigate around the confusing / lack of information by looking directly into the Jeep parts database. Also helped me immediately when we noticed there was a missing floor mat by ordering a full new set! Overall I am not a big fan of dealer pressure tactics, hidden feeds, etc. and I found none of my fears here at Covert. Pricing was honest and we were able to work together on some key areas. Low dealer fees and transparent pricing are key in my mind and I found that here at Covert working with Albert. Would definitely recommend and I'll be a repeat customer. Thanks! More
Great experience with Edgar. Friendly and informative. I’m a first time Jeep owner, and Edgar did a great job of explaining the different options to me. All in all, it was a no-pressure, comfortable buying I’m a first time Jeep owner, and Edgar did a great job of explaining the different options to me. All in all, it was a no-pressure, comfortable buying experience. More
Dylan is the BEST A few months ago I decided I wanted to get a Jeep, on Wednesday July 24 I found the listing online for what I was hoping would be the Jeep I wanted bu A few months ago I decided I wanted to get a Jeep, on Wednesday July 24 I found the listing online for what I was hoping would be the Jeep I wanted but couldn’t be sure since it was so newly listed it was only a stock photo. Dylan reached out to me first thing Thursday morning and was awesome! He took the time to send me pictures (which confirmed my hopes, this was the EXACT Jeep of my dreams, lift, tires, rims, color, bumpers, EVERYTHING) and worked up an offer on my trade-in to have everything ready for that Saturday which was the earliest I could get to Covert. We got there 30 minutes early and Dylan already had EVERYTHING ready to go. We left the dealer with my perfect 2013 Jeep Wrangler in record timing (my appointment was at 9, we got there at 8:30 and left around noon). My trade in was purchased at David McDavid Acura right up the road a few years ago. They were terrible, absolutely rude because I wanted to purchase a used vehicle off of their lot instead of a brand new Acura. They wouldn’t listened to what I Had to say and we were there for over 8 hours. I will never go to another dealer again, Covert is worth the drive for the amazing service. Thanks Dylan Scott and Jonathan Alcala for making this happen for me and truly understanding my family’s situation with the loss of my little brother and my need to be happy with my dream vehicle. If you need a new or used vehicle Get with Dylan Scott at Covert Dodge and he will take great care of you! More
Dylan Scott is an Awesome Salesman Dylan Scott was the best salesman from start to finish. He was professional and knowledgeable. I'm a repeat Covert customer and people like him make Dylan Scott was the best salesman from start to finish. He was professional and knowledgeable. I'm a repeat Covert customer and people like him make car shopping a breeze. Me and my family will continue to buy Covert. More
Exelencia en servicio y atenciones. Muy Buena atencion y servicio, amabilidad. Una muy buena experiencia. Muy profesional exelente servicio al cliente, paciente. Nos consiguio un inmejor Muy Buena atencion y servicio, amabilidad. Una muy buena experiencia. Muy profesional exelente servicio al cliente, paciente. Nos consiguio un inmejorable precio en nuestro auto. Gracias. More
Edgar was awesome! Very knowledgeable and personable!! Couldn’t have had a better experience!! He went above and beyond to make my purchase easy! Ask for Edgar when you Very knowledgeable and personable!! Couldn’t have had a better experience!! He went above and beyond to make my purchase easy! Ask for Edgar when you shop for a new vehicle!! More
Great service From the moment I started talking with Edgar ,he was was very helpful I appreciate everything he helped out with now I have the car I wanted. Thank From the moment I started talking with Edgar ,he was was very helpful I appreciate everything he helped out with now I have the car I wanted. Thanks ... More
Customer Service! We have purchased our Jeep Wrangler vehicles from Covert Jeep when this dealership opened. We serviced our previous Jeeps at Covert and of course whe We have purchased our Jeep Wrangler vehicles from Covert Jeep when this dealership opened. We serviced our previous Jeeps at Covert and of course when purchasing our new Jeep it was going to be at Covert. Our salesman Chris Gates exceeded our expectations .... he remained n constant communication via email, text or phone calls to find us a specific Jeep! His communication and attention to every request was much appreciated. We actually completed all the details before even meeting each other in person! Chris had an easy comfortable style that worked well for us! We are enjoying our new Jeep and Looking forward to working with those in the Service Department as well. More
Wonderful experience with Covert! We would like to shout out for Freddy A! My family is the first time buyer. He took great care of us and answered all our questions with patient. He a We would like to shout out for Freddy A! My family is the first time buyer. He took great care of us and answered all our questions with patient. He also tried everything to give us the best deal for the car we wanted. He even worked accompanied us later than 9:00 P.M. We love the car and great sales people! More