Covert Hutto - Service Center

Covert has a great team I Bought 3 new trucks from Covert Chance Covert is awesome Chance Covert is awesome More

From my first encounter with David Hernandez, service advisor was less than impressive. He seemed less than concerned with my issue and seemed as though what he was working on was more important. As far advisor was less than impressive. He seemed less than concerned with my issue and seemed as though what he was working on was more important. As far as explanation of the part needed was none. I ordered the part and was given no ETA only said it was coming from Ft.Worth. Well I had to call and check status and was told that my ETA was Sept 11, 2025 and that is more than 2 weeks away. The svc department said that he should have been notified. Well he never called to advise. I had to call and ask the status. This is poor customer service. I will be going back to Rush Chevrolet in Elgin where they are at least concerned. More

I was in and out in about an hour. Christopher was super helpful and got my car washed along with my oil change and tire rotation. Christopher was super helpful and got my car washed along with my oil change and tire rotation. More

Bad service take too long over price if you take your car, make sure you have a rental car for at least four days maybe six car, make sure you have a rental car for at least four days maybe six More

I had my car picked up by Covert Hutto for a routine oil change. When they returned the vehicle to me, it had a cut in the driver's side leather seat. I take extremely good care of my vehicles and this wa change. When they returned the vehicle to me, it had a cut in the driver's side leather seat. I take extremely good care of my vehicles and this was very upsetting to see. I notified Shiloh Nelson in the service department and provided him with a photo of the damage. Shiloh has not ever called me with a resolution, as he has indicated he would, I have had to call numerous times only to receive the run around for over a month without any offer of resolution. More

Only waited 1 and a 1/2 hours for my oil change. Staff was nice. Staff was nice. More

,service people are always very nice. Service is almost always within the time window I was told. ' Service is almost always within the time window I was told. ' More

$450 for a Free oil change. Would only give me the FREE oil change if I agreed to do other services. They changed my perfectly good wind shield wipers with a pair that are usele Would only give me the FREE oil change if I agreed to do other services. They changed my perfectly good wind shield wipers with a pair that are useless. Next time it rained and I used them I called them to let them know. Refused to believe me. Will only do something about it if I drive all the way back out there. My request was only for them to send me a new pair of wipers. After all they did get their $450 for that FREE oil change. Will be paying for my oil change now at a local place. More

I've been dealing with Covert dealerships since 2009 when i purchase my wife Chevrolet Tahoe from them. Good people to do business with. i purchase my wife Chevrolet Tahoe from them. Good people to do business with. More

Restocking fee of 15% was a little rough for an unopened part. The parts guy gave attitude, “it’s either 15% or nothing”. xxxx poor attitude. Great job Covert. part. The parts guy gave attitude, “it’s either 15% or nothing”. xxxx poor attitude. Great job Covert. More