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Covina Volkswagen

Covina, CA

4.6
672 Reviews

528 S Citrus Ave

Covina, CA

91723

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Showing 672 reviews

June 20, 2025

Covina VW has been exceptional at keeping me up to date on service requirements and recalls with my id4. I very much appreciate their service and hospitality. More

by AGUADULCE918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Jun 22, 2025 -

Covina Volkswagen responded

Thank you for your kind words! We at Covina Volkswagen are grateful for your trust in us with your id4. Your appreciation of our service and hospitality means a lot. We're always here for your automotive needs. Please come back anytime!

June 20, 2025

Great store great customer service. I am very happy with my golf R Black Edition. More

by JOSHJARID813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Muniz, Ali Khasdaei, Nouri Eldick
Jun 22, 2025 -

Covina Volkswagen responded

Josh, we're delighted you're enjoying your Golf R Black Edition from Covina Volkswagen. Your acknowledgement of our customer service is greatly appreciated. We're here for you whenever you need us next. Thank you for the wonderful feedback.

June 17, 2025

I had a dead battery, so I jumped the car at home and drove it to the service department to have it replaced. It was replaced and the system reset in less than an hour. Great service always at VW Covina More

by MBK29A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Jun 18, 2025 -

Covina Volkswagen responded

Thank you for your kind words. We at Covina Volkswagen are glad to hear that your battery issue was resolved swiftly. Your positive feedback about our service department is much appreciated. We look forward to serving you again!

June 14, 2025

I've been going there over 20 years, since my first car and I've never felt like I didn't belong. It's a family and they will treat you like one. They will communicate any updates with you. They will alway More

by LADYTAU50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Charles Liautaud, and Ruben Sandoval, David Munguia, Laura Mahecha
Jun 16, 2025 -

Covina Volkswagen responded

We're truly grateful for your long-standing trust in Covina Volkswagen. We're glad to hear that our commitment to open communication and friendly service resonates with you. Your kind words mean the world to us; please don't hesitate to return anytime!

June 10, 2025

I came in for my 80,000 mile tuneup as scheduled- the price was very reasonable. I did have my service rep drive my car as the bushings are making noise. I will be back on June 17 which is a Tuesday to s More

by claudia.pdl77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jun 12, 2025 -

Covina Volkswagen responded

Claudia, we appreciate your positive feedback and are glad to hear that you found our pricing reasonable at Covina Volkswagen. It's great to hear that our service rep could assist with your car's bushings. We look forward to servicing your vehicle on June 17. See you then!

June 09, 2025

All the guys there are helpful and kind! Definitely would recommend any of my friends and family to their dealership. More

by HOMESBYASHLEYXO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alin Navidi, Kevin Muniz, David Munguia
Jun 12, 2025 -

Covina Volkswagen responded

We truly appreciate your kind words and recommendation. The team at Covina Volkswagen is glad to know you found our service helpful. We look forward to assisting your friends and family in the future.

June 08, 2025

It was quick and easy to go there get an appointment and drop off my car. They also sent me a Lyft both way which was very helpful. While also just being very nice people to talk to. It felt like going to a More

by Samuel Menjivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Jun 09, 2025 -

Covina Volkswagen responded

Samuel, we are grateful for your 5-star review. It's wonderful to hear you found the process at Covina Volkswagen quick and easy, and that our courtesy Lyft service was helpful. We're also glad you enjoyed our friendly atmosphere. We look forward to your next visit!

June 06, 2025

Great customer service helpful and friendly. Easy to schedule service and having a ride home readily available. More

by APDL1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Jun 07, 2025 -

Covina Volkswagen responded

We at Covina Volkswagen sincerely appreciate your 5-star review. We're glad to learn you found our customer service friendly and helpful. Your positive comments about the ease of scheduling services and availability of a ride home are truly valued. We look forward to serving you again.

June 04, 2025

They made the process of purchasing a new auto, enjoyable, easy, stress free and fair. More

by MICHAELMATTERI
Recommend Dealer
Yes
Employees Worked With
Carlos Duarte, Carlos Duarte
Jun 05, 2025 -

Covina Volkswagen responded

Thank you for your wonderful feedback. We're delighted to know that your car buying experience at Covina Volkswagen was enjoyable and stress-free. We appreciate your patronage and look forward to serving you in the future!

May 31, 2025

I am always pleased with Covina. Vidalvia's service and Especially with Ruben as my service advisor. More

by STANFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, Manny Montanez
May 31, 2025 -

Covina Volkswagen responded

We're grateful for your positive feedback. It's wonderful to hear that you are consistently pleased with our service and that Ruben continues to meet your needs. We look forward to welcoming you back at Covina Volkswagen. Thank you!

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