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Covina Volkswagen

Covina, CA

Overview
Reviews
4.6
668 Reviews
Call Dealership (626) 967-6325
View Awards

528 S Citrus Ave

Covina, CA

91723

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Showing 668 reviews

December 13, 2024

Great customer service! It was easy to set the appointment and once done, the service team gave me great updates. More

by novelovalerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
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Dec 16, 2024 -

Covina Volkswagen responded

Valerie, we're grateful for your feedback at Covina Volkswagen. It's wonderful to hear you found our appointment setup and updates helpful. Please don't hesitate to visit us again. Thank you!

December 13, 2024

Quick and easy service. Best dealer around.Manny is great ,he helped me, my cars needs. More

by BIG J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez, Joshua Martell
Report | Print
Dec 15, 2024 -

Covina Volkswagen responded

Thank you so much for your 5-star review! We're glad to hear that Manny provided quick and easy service for your car's needs at Covina Volkswagen. We appreciate your kind words and look forward to serving you again in the future.

December 10, 2024

Great customer service. Communication was awesome and I was very pleased with the service all around. More

by JONATHANFELIX55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Report | Print
Dec 11, 2024 -

Covina Volkswagen responded

Thank you, Jonathan, for your fantastic feedback! At Covina Volkswagen, we take pride in our communication and customer service. We're delighted to know you had a pleasing experience. Your support means a lot to us. We look forward to seeing you again!

December 08, 2024

Great customer service. Staff listened upfront and helped find the right car for our needs. Didn't try to push any particular model/car - truly looking out to find us the More

by wh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Robert, Ali Khasdaei
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Dec 09, 2024 -

Covina Volkswagen responded

We appreciate your 5-star feedback! At Covina Volkswagen, we pride ourselves on our attentive service and commitment to finding the perfect car for our customers. We're glad you felt our team was looking out for your best interests. Please come back anytime!

December 08, 2024

I preferred working with this dealership when it was Bozzani. It seems to have lost it’s quality of customer service. More

by timeforchange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Muniz
Report | Print
Dec 11, 2024 -

Covina Volkswagen responded

At Covina Volkswagen, we are committed to delivering exceptional customer service to everyone who visits us, and we regret to hear that your recent experience fell short of expectations. We would truly appreciate the opportunity to understand what happened during your visit. Please feel free to share your contact information with us or give us a call at your convenience. We would be happy to discuss your concerns and work toward resolving them. Thank you for bringing this to our attention and we hope to restore your confidence in us.

December 02, 2024

Service agents are friendly and knowledgeable. They will go out of their way to help you. More

by FROSSCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval, Manny Montanez, Joshua Martell, Laura Mahecha
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Dec 03, 2024 -

Covina Volkswagen responded

We appreciate your kind words about our knowledgeable and helpful service agents at Covina Volkswagen. Your feedback is valuable to us. Is there something more we could do to enhance your experience? Feel free to share additional thoughts with us.

December 02, 2024

The staff at Covina Volkswagen are amazing. They are my preferred service center for my vehicle because of the great communication and wonderful customer service. More

by D.RODRIGUEZ
Recommend Dealer
Yes
Employees Worked With
Ruben, Manny Montanez
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Dec 03, 2024 -

Covina Volkswagen responded

We're grateful for your kind words. Your positive feedback regarding our communication and customer service at Covina Volkswagen is much appreciated. We look forward to serving your vehicle in the future.

November 30, 2024

Got a super sick truck that’s clean for not too bad of a price too. They were willing to negotiate too and fair. Love the car More

by Brayden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Khasdaei
Report | Print
Dec 03, 2024 -

Covina Volkswagen responded

Hi Brayden, we appreciate your feedback and are glad to hear you love your truck. It's great to know our team at Covina Volkswagen was able to assist with your purchase. If there's anything else we can do to enhance your experience, please let us know. Come back anytime!

November 27, 2024

Son buenos vendedores primero tratan de venderte un carro pero algo pasa con el carro que viste y terminas comprando otro More

by RAFAELCORTEZFLORES2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alin Navidi, Kevin Muniz, Hector Salazar
Report | Print
Nov 27, 2024 -

Covina Volkswagen responded

¡Gracias por tu valoración, Rafael! Nos emociona saber que disfrutaste de tu experiencia con nosotros. Nuestro equipo se esfuerza por brindar el mejor servicio al cliente posible, y nos complace haberlo logrado contigo. No dudes en visitarnos para cualquiera de tus necesidades automovilísticas futuras. ¡Nos encantaría verte de nuevo!

November 24, 2024

Very friendly staff. Good selection and worked hard to get me what I wanted. Worked WI try hin my budget. More

by gaylet1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Hojjat, Ali Khasdaei
Report | Print
Nov 26, 2024 -

Covina Volkswagen responded

Thank you for taking the time to share your feedback! It means so much when our customers share their experiences, and we’re glad that we were able to surpass your expectations! Take care and we look forward to working with you again in the future!

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