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Covina Volkswagen

Covina, CA

Overview
Reviews
4.6
672 Reviews
Call Dealership (626) 967-6325
View Awards

528 S Citrus Ave

Covina, CA

91723

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Showing 672 reviews

October 17, 2024

Always a pleasure. All so helpful and informative. Got my BABY beetle, 2006, back. Just beautiful! More

by ZANSKY14
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Oct 22, 2024 -

Covina Volkswagen responded

Hello, thank you so much for this recent review of Covina Volkswagen! We're happy to hear our team was helpful and informative throughout this process! We're glad you got your Beetle back in great shape! Thanks for trusting the team here at Covina Volkswagen, we hope to see you again sometime soon!

October 16, 2024

No, I don't like the way they serve really bad. I think I come another shop More

by nguyensami2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Montanez
Report | Print
Oct 16, 2024 -

Covina Volkswagen responded

Hello, we are concerned to see your recent review of Covina Volkswagen. We're so sorry to hear your experience wasn't the greatest. Please reach out to our Service Manager Manny to detail what happened, so we can work towards a resolution and hopefully change the way you view us for the future. Thank you, we hope to hear from you soon. Service Manager: Manny Montanez: mmontanez@covinavw.com

October 12, 2024

Covina VW provides excellent customer service. The team is extremely responsive. They are honest and transparent with what services your car needs. I was extremely pleased with their services. More

by JENNIFER.LYNN.LY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Report | Print
Oct 16, 2024 -

Covina Volkswagen responded

Hello Jennifer! Thank you for the 5 star review of us here at Covina Volkswagen! We're delighted to hear that you had a positive experience and found our team responsive, honest, and transparent about your car's needs. Thank you for choosing us as your trusted dealership, we hope to work with you again soon!

October 12, 2024

Covina VW & its service department are always on point Jessie, Charles and Ruben are always professional and knowledgeable. More

by PFINAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles L. Service Dept 5 stars
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Oct 16, 2024 -

Covina Volkswagen responded

Hello, thank you for this 5 star review of Covina Volkswagen. We're happy to hear that Jessie, Charles, and Ruben consistently provide you with professional and knowledgeable service. Thank you for always choosing Covina VW for your maintenance, we hope to work with you again soon!

October 11, 2024

Great communication with the team from VW Covina. Charles was so nice and helped us with any questions we had regarding our service. More

by rytuaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Oct 16, 2024 -

Covina Volkswagen responded

Hello! Thank you so much for this 5 star review of Covina Volkswagen. We’re so glad to hear that Charles was able to assist you and answer all your questions regarding your service. Thank you for trusting our team, we are always here for you!

October 11, 2024

The Service Advisors are the best in the business. True Professionals at what they do. I trust my vehicle in their hands. It is because of the service I receive at this dealership , I continue to buy More

by 217MARINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Report | Print
Oct 16, 2024 -

Covina Volkswagen responded

Hello! Thank you so much for this recent 5 star review of us here at Covina Volkswagen. It’s great to hear that our Service Advisors have made such a positive impact on your journey with us. We pride ourselves on providing exceptional service, and it’s rewarding to know that it keeps you coming back! Thank you for being a valued customer of ours, we look forward to seeing you again soon!

October 09, 2024

Got in and out quickly. Clear explanations Courteous service Not much more to say about it More

by IVYZAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Oct 16, 2024 -

Covina Volkswagen responded

Hello, we appreciate you sharing your 4 star review of Covina Volkswagen. We're glad this experience went smoothly for you overall! Thanks for stopping by, we hope to see you again sometime!

October 06, 2024

Very nice and friendly people, David was excellent. Never felt like I was under pressure to buy a vehicle. I would recommend them for your vehicle needs. More

by toddwygandconstruction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alin Navidi, David Munguia, Ali Khasdaei
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Oct 08, 2024 -

Covina Volkswagen responded

Hello, thank you so much for this 5 star review of Covina Volkswagen! We're happy to hear that David was a pleasure to work with, and that you were treated to a friendly no pressure experience! Thanks for choosing Covina Volkswagen, we hope you enjoy the road ahead!

October 06, 2024

Staff is always courteous & helpful & professional. Location is always maintained clean & welcoming. Staff always works to accommodate appointment service time as much as possible. More

by AQUARIUSLA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles L.
Report | Print
Oct 08, 2024 -

Covina Volkswagen responded

Hello there! Thank you so much for this recent 5 star review of Covina Volkswagen. We love to see your positive comments about our team and dealership! We take pride in providing the best experience possible for our customers. Thanks for stopping by, we hope to see you again sometime soon!

October 01, 2024

They were great and the team was able to work with us on our next lease. More

by IFER723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Muniz, Ali Khasdaei, Ricky Chow
Report | Print
Oct 02, 2024 -

Covina Volkswagen responded

Hello, thank you for this review of Covina Volkswagen! We're glad our team could assist with this leasing process. Thank you for trusting Covina Volkswagen, we wish you all the best with your new car!

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