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Covina Volkswagen

Covina, CA

Overview
Reviews
4.6
672 Reviews
Call Dealership (626) 967-6325
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528 S Citrus Ave

Covina, CA

91723

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Showing 672 reviews

May 29, 2025

Great team and service department, always helpful and I always get the help I need More

by DYOUMAN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
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May 31, 2025 -

Covina Volkswagen responded

We appreciate your kind words. At Covina Volkswagen, we take pride in our service department and our dedicated team. We're glad to know you've always found the help you needed. Please don't hesitate to return whenever you need us next!

May 29, 2025

I’m always taken care of at this dealership great parts department and mechanics here More

by DYOUMAN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar, Manny Montanez
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May 31, 2025 -

Covina Volkswagen responded

We appreciate your kind words about Covina Volkswagen. It's wonderful to hear that our parts department and mechanics always meet your expectations. Thank you for your continued support and we look forward to serving you again.

May 25, 2025

This dealership has great customer service. Cory was very polite and professional. He was able to close a trade in deal with my husband and I. More

by Mikecontreras1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Thompson, Noah Robbin, Laura Mahecha
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May 26, 2025 -

Covina Volkswagen responded

We're sincerely grateful for your kind words, Mike. It's wonderful to know Cory provided great service during your trade-in process at Covina Volkswagen. We look forward to serving you and your husband again in the future.

May 25, 2025

My overall experience was great! I love my 2025 Atlas. Larry took good care of us, was very detailed/patient, and knew exactly what we were looking for. Nouri worked numbers. She More

by MLazo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry - 5 stars!, Ali Khasdaei, Nouri Eldick
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May 25, 2025 -

MLazo responded

Thank you for everything. Very happy with my purchase!

May 27, 2025 -

Covina Volkswagen responded

It's wonderful to hear that Larry and Nouri provided detailed and patient assistance during your purchase of the 2025 Atlas. We're also glad Ali made the paperwork process smooth. Your kind words motivate us at Covina Volkswagen to continue providing excellent service. Please return anytime!

May 23, 2025

Car wash is bad and they need more service advisors Parts take too long to arrive. More

by JCARRANZA1127
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
May 28, 2025 -

Covina Volkswagen responded

Thank you for taking the time to share your feedback. While we aim to provide five-star service every time, we understand that your visit did not meet those standards. Your concerns are important to us and we’re actively working to address these issues to improve our service. If there’s anything more you’d like to discuss or if we can assist you further, please don’t hesitate to give us a call.

May 22, 2025

Waited for my car and the service was fast and they did what needed to be done More

by DANIEL.LATTUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Report | Print
May 23, 2025 -

Covina Volkswagen responded

Thank you for your feedback on Covina Volkswagen's service speed. We're glad to hear your visit was efficient. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

May 14, 2025

The experience was great. The staff was absolutely amazing! I truly appreciate all they did you accommodate myself and my father. More

by rfmanier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Swan, Nouri Eldick
Report | Print
May 16, 2025 -

Covina Volkswagen responded

We're grateful for your kind words! At Covina Volkswagen, ensuring a delightful experience for our customers is our priority. We appreciate your recognition of our team's efforts. Please come back anytime!

May 13, 2025

Covina Vw always did me right luv the Beetles that I bought I always Happy 🖤 More

by TRACEYLUVSBLK1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alin Navidi, Kevin Muniz, Ali Khasdaei, Nouri Eldick, Laura Mahecha, Roger Ayala
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May 14, 2025 -

Covina Volkswagen responded

We're so happy to hear that you've had a positive experience with your Beetle from Covina Volkswagen, Tracey. Your continued happiness means everything to us. Please come back anytime!

May 09, 2025

Love coming here, the staff is great, they always recognize me and my car and they work hard to take care of us. More

by CHIQUENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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May 12, 2025 -

Covina Volkswagen responded

Thank you for your kind words! We at Covina Volkswagen are always here to provide excellent service to you and your car. Your continued support means a lot to us. We look forward to seeing you again!

May 09, 2025

Good customer service and a great parts and service department have been with them for almost 7 years More

by guillermoreza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mahecha, Roger Ayala, Carlos Duarte
Report | Print
May 10, 2025 -

Covina Volkswagen responded

Thank you for your loyalty and support, Guillermo. At Covina Volkswagen, we're always ready to provide excellent service. Looking forward to many more years of serving you.

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