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Covina Volkswagen

Covina, CA

Overview
Reviews
4.6
673 Reviews
Call Dealership (626) 967-6325
View Awards

528 S Citrus Ave

Covina, CA

91723

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Showing 673 reviews

May 09, 2025

Hidden additions to vehicles and pricing. Poor follow through. Didn't feel like they had my families best interest in mind. More

by NORTHGOLDDIGGER
Recommend Dealer
No
Employees Worked With
David Munguia, David Munguia
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May 14, 2025 -

Covina Volkswagen responded

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations, as we always strive to act in the best interest of our customers and their families. We would appreciate the opportunity to address any concerns you may have and work toward making things right. Please give us a call at your earliest convenience so we can discuss this further and find a resolution together.

May 09, 2025

Good customer service and a great parts and service department have been with them for almost 7 years More

by guillermoreza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mahecha, Roger Ayala, Carlos Duarte
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May 10, 2025 -

Covina Volkswagen responded

Thank you for your loyalty and support, Guillermo. At Covina Volkswagen, we're always ready to provide excellent service. Looking forward to many more years of serving you.

May 09, 2025

Love coming here, the staff is great, they always recognize me and my car and they work hard to take care of us. More

by CHIQUENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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May 12, 2025 -

Covina Volkswagen responded

Thank you for your kind words! We at Covina Volkswagen are always here to provide excellent service to you and your car. Your continued support means a lot to us. We look forward to seeing you again!

May 07, 2025

I was provided excellent service. Ruben and Charles are my guys! I've been loyal to Bozanni/Covina VW for 10 years More

by ANNIEVW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth, Ruben, and Charles
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May 09, 2025 -

Covina Volkswagen responded

We appreciate your loyalty to Covina Volkswagen over the past decade! Your praises for Ruben and Charles mean a lot to us. We look forward to continuing to serve you with excellent service. Thank you!

May 05, 2025

Great experience great staff very easy to work with will do business with them again and refer family and friends More

by RAYMONDHOLLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Muniz, Nouri Eldick
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May 06, 2025 -

Covina Volkswagen responded

Thank you so much, Raymond! We at Covina Volkswagen are delighted to hear about your positive experience. Your willingness to return and refer family and friends is the best compliment. We look forward to serving you again!

May 03, 2025

Ruben always is making sure my car gets the necessary service to keep it in tip top shape. More

by MHECDIANA
Recommend Dealer
Yes
Employees Worked With
Ruben
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May 05, 2025 -

Covina Volkswagen responded

We're grateful for your 5-star review, Diana! It's great to hear that Ruben's dedicated to maintaining your car's top-notch condition. Your positive feedback is deeply appreciated. We hope to serve you again at Covina Volkswagen!

May 03, 2025

The service manager, service coordinator and tech were very thorough and profession. Amazing and outstanding service. More

by DEBNME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Manny Montanez
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May 04, 2025 -

Covina Volkswagen responded

We appreciate your wonderful feedback about Covina Volkswagen! It's fantastic to hear that our service manager, coordinator, and tech provided outstanding service. Your kind words mean a lot to us. Please come back anytime!

May 03, 2025

Im so happy to chose Volkswagen like my dealer ship . It's nice place , clean and great customer service. No complaints at all. More

by pequeno46
Recommend Dealer
Yes
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May 04, 2025 -

Covina Volkswagen responded

We're so glad you chose Covina Volkswagen! Your kind words about our clean facilities and great customer service are truly appreciated. We look forward to continuing to serve you in the future.

May 02, 2025

Excellent service and knowledgeable professional. Will continue to go there for service. And recommend to friends and family. More

by JAMESTAPIA
Recommend Dealer
Yes
Employees Worked With
Charles Laura's
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May 04, 2025 -

Covina Volkswagen responded

Thank you so much for your kind words, James. We appreciate you choosing Covina Volkswagen for your automotive needs. We're grateful for your recommendations and look forward to your next visit. Safe travels until then!

May 02, 2025

Efficient. No pressure. Informative and accomodating Most often able to get us in quickly and done quickly . No worries about ride arrangements for pickup More

by DKATHOME1
Recommend Dealer
Yes
Employees Worked With
Charles Liataud
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May 03, 2025 -

Covina Volkswagen responded

We're grateful for your 5-star review. At Covina Volkswagen, we pride ourselves in our efficiency and stress-free environment. It's wonderful to hear that you've found our service quick and accommodating. We look forward to welcoming you back for your future needs.

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