Covina Volkswagen

Service with a smile This is the only place that I take my Beetle for service! Not only do I get great customer service, the service is done right the first time! They nev This is the only place that I take my Beetle for service! Not only do I get great customer service, the service is done right the first time! They never push any unnecessary services, but will recommend them. I send all my family and friends to them! More

great service the service center was very swift and they fixed everything very promptly and even gave me a rental for one day so they can take care of everything. I the service center was very swift and they fixed everything very promptly and even gave me a rental for one day so they can take care of everything. It was all under warranty also. More

Great sales and service From the initial contact in Sales by Samantha to my first service call I received friendly competent service . Samantha's product knowledge was except From the initial contact in Sales by Samantha to my first service call I received friendly competent service . Samantha's product knowledge was exceptional and my special service needs were dealt with personally by Alex. The selection of VW's here is terrific and the facility is clean and convenient. On every visit I have been asked if I would like coffee or water. I hope to buy another VW soon and I will start here. More

New Jetta Sportwagen TDI Whole purchase experience was pleasant, not painful. Surrounding dealerships should take a visit to Bozzani and see how it's supposed to be done. I Whole purchase experience was pleasant, not painful. Surrounding dealerships should take a visit to Bozzani and see how it's supposed to be done. I did my homework before walking in the front door. I was treated respectfully and got a great deal on my 2014 TDI. This is my second new car from Bozzani VW in 15 months. Would highly recommend. More

Great prices, great service (and donuts). When I was looking for a new car, a VW Jetta Sportwagen was in the top 3 of the vehicles I was considering. After the test drives, the VW was in first When I was looking for a new car, a VW Jetta Sportwagen was in the top 3 of the vehicles I was considering. After the test drives, the VW was in first place. Then after price shopping, Bozzani had the best price around, hands down, and unlike other dealerships I was never fed a line or lied to. I used to sell used cars, so I know the game; but unlike other dealerships I've been to, I actually trusted these guys! I have all my services done at Bozzani and when I needed a warranty issue taken care of, they provided a rental car for me. They have a comfortable lobby with donuts and coffee, or you can wander the showroom to look at new VWs or some of Bozzani's classics. Would I buy another VW? Likely. If I bought another VW would I buy it from Bozzani? Definitely. More

Fantastic! I have purchased many vehicles over the years from Bozzani, I keep coming back because the customer service is fantastic! I will continue to buy from I have purchased many vehicles over the years from Bozzani, I keep coming back because the customer service is fantastic! I will continue to buy from Bozzani. More

Great first time service experience. First time at VW Bozzani for service on my 2006 Passat. From now on my dealer of choice when servicing my car, thanks to their prompt, courteous serv First time at VW Bozzani for service on my 2006 Passat. From now on my dealer of choice when servicing my car, thanks to their prompt, courteous service, as soon as I arrived Ruben was waiting right by my door ready to help me, I have been to many other VW dealers for service but have never received world class customer service such as the one that Ruben provided me. I waited for my car and it was ready as promised, in the mean time Ruben always kept me informed in the progress, offered me coffee, water, tea, he made me feel at home. I will definitely be coming back to Bozzani for service on my VW's and will recommend them to my friends and family. More

Great customer service Rueben did a fantastic job at accomodating us get out of a jam when another vw dealership failed to provide us with the tire lock key in the vehicle w Rueben did a fantastic job at accomodating us get out of a jam when another vw dealership failed to provide us with the tire lock key in the vehicle we had purchased. His willingness to find someone right on the spot to unlock our tires was greatly appreciated. To top it off, he even got us in and out in about 10 minutes. I would definitely recommend this service center to anyone with a vw vehicle. Thanks again for your fantastic and efficient customer service. More

there is still people who love what they do!!!! Put in a request online to over 25 dealers .everyone focused on sale.#s had lost hope .byron one of the last true salespeople knows and believes in hi Put in a request online to over 25 dealers .everyone focused on sale.#s had lost hope .byron one of the last true salespeople knows and believes in his product which made us believe .also patient and appreciative he truly understands customer service. And to all you #s guys outhere byron understands rule of 72 .in more of humane way.treat 9 customers right they each will tell 8 .thats pretty good return This man understands the #s !!!!! Its not about down payment , monthly payment ,apr ,sale or lease. Know and believe in your product be sincere and thank your customer . All your #s will come and probably higher . Im paying 15.00 more a month than at what i was quoted at pasadena vw which was worse experience ever talk about total opposites .i will write reviews on them and i have facts and emails ,texts from them to support my review . Byron straight shooter then passed me on to dante g.m i was expecting bad outcome .and like they say dont assume .you know the rest... dante was straight knowledgeable even though he was 15.00 more a month he explained why.kept his word .the whole dealing process took about 15 mins.passed us to bill talk about a pleasant person who looks like he really knows and likes his job. Im a classic chevy guy .never cared for vw much .but i can honestly say they grow on you .thank you guys !!!! This was truly a win situation for everyone.our business stayed in our city, of course you guys, my wife got her beetle, i inherited my wifes 7 series bmw. And who knows maybe in the future trade it in for gti. Again thanks byron ,dante,bill. More

Service Visit Review always had great service and advice from entire team; cannot imagine taking my car elsewhere; they make you feel part of the process and not simply a always had great service and advice from entire team; cannot imagine taking my car elsewhere; they make you feel part of the process and not simply a seller/buyer relationship More