
Covina Volkswagen
Covina, CA
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This was our first experience with Bozzani VW, and most likely not our last. After meeting Wes Uptergrove, who not only answered every question we threw at him, he took the time to show and explain all the likely not our last. After meeting Wes Uptergrove, who not only answered every question we threw at him, he took the time to show and explain all the functions of all options and built in features in the car. He is truly a font of knowledge. Wes introduced us to Jerry Tomeo and between Wes and Jerry they have a great rapport. They didn't say no to anything we asked for. We met Mark Arana the number cruncher and he put together a pretty nice package for us. With everything all set Bozzani VW had to scramble a bit and the car was delivered on New Years eve after the normal work day hours and nobody complained at all. We needed to have an accessory added a week later and met Reuben Sandoval and Jesse Santos who took care for everything we needed. As I mentioned earlier our experience at Bozzani VW was great. We had never been treated this way by a new car dealer before, even my wife thinks so. More
I was given a fair price on an awesome care with no haggling. Within hours of walking into the dealership I drove away with a Jetta that has been an absolute pleasure to drive. We purchased the extra haggling. Within hours of walking into the dealership I drove away with a Jetta that has been an absolute pleasure to drive. We purchased the extra warrantee to take us to 100,000 miles. It was a great value. I have swung by the dealership when I had a question, and they were gracious in helping me very quickly. In this day and age where you value service and quality, this is the dealership to go. More
Service was great! I called ahead of time and they were able to get my car in right away and have it back to me in two hours, employees were very nice and helpful able to get my car in right away and have it back to me in two hours, employees were very nice and helpful More
This is the best VW dealership in Southern California, by far. I have had troubles at others but this dealership is fair with prices and exceptional with customer service. They are very open with any concer far. I have had troubles at others but this dealership is fair with prices and exceptional with customer service. They are very open with any concerns that you may have and they make sure you are as comfortable as possible at anytime you are there! Ruben is the best in the service department! More
Quickest, most painless car buying experience imaginable. Samantha was knowledgeable, efficient, and very friendly. The staff were all very accommodating, especially to my toddler running around the place. T Samantha was knowledgeable, efficient, and very friendly. The staff were all very accommodating, especially to my toddler running around the place. The entire process was rather enjoyable and quite hassle-free. I'd recommend Bozzani to anyone. More
Helpful, low pressure, great value on my trade in, and good price on a certified pre-owned Jetta. The best experience off all the dealers I visited while shopping. good price on a certified pre-owned Jetta. The best experience off all the dealers I visited while shopping. More
Always friendly! Always strive to get the job done right! Took my car in to get a new rear window/defroster, my car was still under warranty. They ordered me a new window and it was replaced within a day. Took my car in to get a new rear window/defroster, my car was still under warranty. They ordered me a new window and it was replaced within a day. More
I have purchased 2 cars from this dealer. Was surprised the first time at what a reasonable deal I got and the great service. Had to go back the next time I needed another car. They did not dissapoint... the first time at what a reasonable deal I got and the great service. Had to go back the next time I needed another car. They did not dissapoint... More
This was my first car buying experience and I have to say it was a positive one. Salesperson Samantha Urie was helpful from the beginning of the process and has remained in touch afterward to make sure I was it was a positive one. Salesperson Samantha Urie was helpful from the beginning of the process and has remained in touch afterward to make sure I was satisfied with my purchase. I haven't had any problems but am sure that they would be addressed immediately if I did. Bonus points to Bozzani for sending a car to pick me up on the day of my purchase. My old car had broken down and I had no transportation. Bozzani has my recommendation as an honest and friendly dealership with a genuine commitment to customer service. ME More