
Covina Volkswagen
Covina, CA
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Our experience was very positive. We visited Bozzani two times before we decided to make the purchase. We bought the car for our daughter and wanted to make sure she was comfortable with the size. Byron was times before we decided to make the purchase. We bought the car for our daughter and wanted to make sure she was comfortable with the size. Byron was very patient and helpful. The whole process from beginning to end was quick. We received a follow up call from Byron a couple of days later to see if we has any questions. Bozzani and Byron were great. More
Excellent dealer to have maintenance or purchase a new or used car. Very good customer service. And if they make a mistake, they stand behind it and don't make you have to worry. I have had a couple of small used car. Very good customer service. And if they make a mistake, they stand behind it and don't make you have to worry. I have had a couple of small issues but they have taken them and made everything right in a timely manner. I would rate this my # 1 dealer of choice to take my new and used car too. Thanks for everything you guys do for your customers. More
very nice dealer!!I check some dealer at the sametime, but tony and rick really helpful. they're honest, patient, they give me really good experience for purchase a car. It's the best!!Thanks a lot!!! but tony and rick really helpful. they're honest, patient, they give me really good experience for purchase a car. It's the best!!Thanks a lot!!! More
I was served almost immediately upon my rather late arrival at the service department. The service was completed by noon the next day. Charles notified me that the work was completed and was there to r arrival at the service department. The service was completed by noon the next day. Charles notified me that the work was completed and was there to return the car tome. Later in the evening, after the service department had closed, I realized I had left important work materials in the car. When I returned, I was treated nicely and (I believe it was Rick Holguin) helped me retrieve my work. All staff, including the cashier, were friendly and informative. I am so glad I bought a Volkswagen! Thank you all. More
At first I was not sure where to start and the adds on tv helped me get an idea on the vehicles and decided to look into the jetta and tiguan, and decided for my jetta. From being clueless to what I wanted I helped me get an idea on the vehicles and decided to look into the jetta and tiguan, and decided for my jetta. From being clueless to what I wanted I am very satified with my purchase. More
Been coming to Bozzani for years and will continue to return. Always greeted quickly and with friendly service. They take the time to listen to your issues or get you in and out quickly if it's just fo return. Always greeted quickly and with friendly service. They take the time to listen to your issues or get you in and out quickly if it's just for a regular service. More
I first contacted Jason via Internet sales. His price was within what was offered at other dealers who were further away. In the end, I got the best price I could get anywhere. Thus, after we agreed on was within what was offered at other dealers who were further away. In the end, I got the best price I could get anywhere. Thus, after we agreed on a price he recommended I come by and meet with Louie to complete the sale. Louie was great, helpful, and did not pressure me AT ALL. Paperwork done in 15 minutes...and then I went to lunch across the street while they washed the car and got it ready for me. After my lunch I came back to find my car ready for me. I am now a forum member at "Club Touareg.com" website. I am well aware that others, too, have had good things to say about Bozzani VW. More
Branden was great to deal with as was everyone he introduced us to. They followed up on all of their promises and even gave us a loaner vehicle while they obtained the new car we wanted from another introduced us to. They followed up on all of their promises and even gave us a loaner vehicle while they obtained the new car we wanted from another dealer. Outstanding! More
Friendly relations and very helpful in working through the buying process and making sure that we had all the information about the vehicle and answered all our questions. the buying process and making sure that we had all the information about the vehicle and answered all our questions. More
Honest and dependable dealership. Took my Car for in for service. Jesse was very knowledgeable and helpful. Dealership and service dept was very friendly and comfortable for service. Jesse was very knowledgeable and helpful. Dealership and service dept was very friendly and comfortable More