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Covina Volkswagen

Covina, CA

Overview
Reviews
4.6
668 Reviews
Call Dealership (626) 967-6325
View Awards

528 S Citrus Ave

Covina, CA

91723

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Showing 668 reviews

March 20, 2025

I was greeted so nicely here, Angelica's vibe is what made me want to stay and buy a car. She makes you feel good about your purchase and will help you get the best deal. More

by Geniearroyo07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bald guy with tattoos I forgot his name, and Angelica !!!!
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Mar 22, 2025 -

Covina Volkswagen responded

We're sincerely grateful for your 5-star review! It's heartening to hear that Angelica's welcoming demeanor made your car buying experience at Covina Volkswagen a pleasant one. You're always welcome back for any future needs.

March 15, 2025

My car was due for a recall repair. I got a loaner while my car went to a safety recall. Staff was very attentive and understanding. More

by AARONPARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
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Mar 16, 2025 -

Covina Volkswagen responded

We appreciate your 5-star review, Aaron. It's great to know the Covina Volkswagen team was attentive and understanding during your recall repair. We're here for any future needs, thank you for choosing us.

March 14, 2025

Not satisfied. mistakes made during new lease process.They tried to recover in small ways but I felt they could have done more More

by SHAREE0111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Muniz
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Mar 17, 2025 -

Covina Volkswagen responded

We regret to hear that your experience did not meet expectations. Our goal is always to ensure that our customers are completely satisfied and we’d love the opportunity to make things right. Please send us a message with your full name and contact information so that our team can reach out and work towards a resolution. We appreciate your feedback and hope to improve your experience with us.

March 14, 2025

Straight forward and honest. Ruben took care of me. Will definitely go back to this dealership More

by CHANGYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben from service department
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Mar 16, 2025 -

Covina Volkswagen responded

We truly appreciate your 5-star review. It's wonderful to hear that Ruben provided you with an honest service at Covina Volkswagen. We look forward to welcoming you back in the future.

Apr 08, 2025 -

Covina Volkswagen responded

We truly appreciate your positive feedback. It's wonderful to hear that Ruben provided an honest and straightforward experience at Covina Volkswagen. We look forward to assisting you again in the future.

March 13, 2025

Charles an rubin been great for last 15 yrs Always helpfull keep my vw running good More

by PLEFLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rubi an Charles service nobody I know still work thier
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Mar 15, 2025 -

Covina Volkswagen responded

We're sincerely grateful for your loyalty over the past 15 years! It's wonderful to hear that Charles and Rubin have been instrumental in keeping your VW in top shape. At Covina Volkswagen, we value your trust and look forward to serving you in the years to come.

Apr 08, 2025 -

Covina Volkswagen responded

We appreciate your continued trust in Covina Volkswagen. It's great to hear that Charles and Rubin have been helpful in keeping your VW running smoothly over the years. Looking forward to serving you in the future.

March 13, 2025

The most pleasant shopping experience and the most competitive pricing. Anoush ensured excellent communication and that I was comfortable from beginning to end. Korey and Laura were also able to find More

by Arturo M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Mahecha, Anoush Sahakyan, Kory Thompson
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Mar 15, 2025 -

Covina Volkswagen responded

Arturo, your kind words and high praise brighten our day at Covina Volkswagen. We're delighted that Anoush, Korey, and Laura could provide you with excellent communication and competitive pricing. We appreciate your support as a VW fan and look forward to serving you in the future.

March 11, 2025

Friendly and professional agents . They have finished the services on my car on time and complete More

by FFFZOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval - 5 stars
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Mar 14, 2025 -

Covina Volkswagen responded

Thank you for your positive feedback! We're glad to hear our team at Covina Volkswagen serviced your car efficiently and professionally. We appreciate your support and look forward to your next visit!

March 10, 2025

Greatest experience ever. Great friendly professional people including Nour , Ali and all people involved in making the deal More

by micbourenane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Muniz, Ali Khasdaei, Nouri Eldick
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Mar 12, 2025 -

Covina Volkswagen responded

We're truly grateful for your kind words. Your positive feedback about your experience with Nour, Ali, and the rest of the Covina Volkswagen team made our day! We can't wait to welcome you back for your next visit.

March 10, 2025

The service took several hours and the it was professional and friendly. Keep up the good job. Thank you! More

by complink11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Report | Print
Mar 11, 2025 -

Covina Volkswagen responded

We appreciate your 5-star feedback. At Covina Volkswagen, we strive to offer friendly and professional service. We're glad you had a good experience with us. Please come back anytime!

March 08, 2025

As always the service team is on point. I always a have a wonderful experience with Covina VW More

by PFINAN66
Recommend Dealer
Yes
Employees Worked With
Charles
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Mar 10, 2025 -

Covina Volkswagen responded

We're truly grateful for your kind words. We at Covina Volkswagen strive to provide exceptional service at all times. We're glad to hear that we've been able to deliver on this for you. Please don't hesitate to visit us again!

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