Covina Volkswagen

Personal customer care, transparent price negotiation, good product, good after sales follow up, fare deal, good brand recognition, good vehicle delivery, very attractive finance offer.....Still have that good product, good after sales follow up, fare deal, good brand recognition, good vehicle delivery, very attractive finance offer.....Still have that good family business atmosphere....overall a pleasant experience on car buying, will definitely be my first choice for next time.....keep it up... More

Your Dealership is very aceesible. It is clean and very presentable. Louie M was very courteous and helpful. He even offered to pick me up at home when I picked the new car I bought. presentable. Louie M was very courteous and helpful. He even offered to pick me up at home when I picked the new car I bought. More

Shopping for a new car is not easy. I know I wanted a VW after my beloved Jetta was destroyed. I dealt with Louie for the purchase. I test drove the car and said I need to wait for my insurance to settle after my beloved Jetta was destroyed. I dealt with Louie for the purchase. I test drove the car and said I need to wait for my insurance to settle before I start the purchase. He never said "I can put you in this car today" or anything resembling the cliched dealer response. About a week later, Louie called to follow up and I told him I was moving forward. I was not pressured at all which made the dealer experience even better. More

The best car buying experience I have had in 30 years. Zero pressure, very helpful, great service. The price we were quoted was too good to pass up and no haggling needed. Zero pressure, very helpful, great service. The price we were quoted was too good to pass up and no haggling needed. More

When I was looking online for a new car i found the bozzani webpage over autotrader I think. Found several interesting cars on Bozzani page and filled out contact form for the one i was interested in m bozzani webpage over autotrader I think. Found several interesting cars on Bozzani page and filled out contact form for the one i was interested in most. Response was almost imidiatly and from there on everything went quickk and smooth. More

The experience at Bozanni was everything I had hoped for in buying/leasing a new VW. Jason was great and got me the exact car I wanted, even though it was not on the lot. Tony was knowledgeable and very hel in buying/leasing a new VW. Jason was great and got me the exact car I wanted, even though it was not on the lot. Tony was knowledgeable and very helpful. Every aspect of the experience was positive and I will go back the next time I'm looking for a new car. More

Traveled all the way from Temecula to Bozzani to check out a GTI. The model and options I wanted were very hard to find but the dealership had one. I called in the morning and spoke to Wes who went out out a GTI. The model and options I wanted were very hard to find but the dealership had one. I called in the morning and spoke to Wes who went out to physically make sure the vehicle was at the dealership so that I wouldn't drive out and be disappointed. The sales process was easy with no pressure to hurry up and make a decision. Ended up buying the vehicle and couldn't be happier so far. I like how Wes and the finance guy (forgot name) cared about my time and tried to get me in and out as quickly as possible. I also spoke with Jerry who made me feel at home at the dealership and he expressed that if I ever needed anything (re: the car) that I could contact him and he'd help me out. Overall, a great buying experience. Thanks Wes & Jerry. -Brandon Dalgarno More

At Bozzani they go above and beyond in customer service. I will never go anywhere else for a VW. I tell all my friends and family how great they are! I will never go anywhere else for a VW. I tell all my friends and family how great they are! More

The reason why I gave my sales person, Samatha Urie and the dealer a very high rating is because they derserved it. When I walked through their doors I was welcomed by a very friendly sales person and wa the dealer a very high rating is because they derserved it. When I walked through their doors I was welcomed by a very friendly sales person and was treated with professionalism. My sales person made me feel real comfortable and worked out a great deal on my new purchase. Mark & Bryon also made it so fast and easy for me signing the contract and paperwork. My whole experience was painless. Best of all, I got to drive off with my brand new 2013 CC VW. More

This was the best car buying experience I've ever had. I contacted them via telephone to see if they could beat a price I was getting from my dealer in San Diego. They quoted me a lower price, I came up, d contacted them via telephone to see if they could beat a price I was getting from my dealer in San Diego. They quoted me a lower price, I came up, drove the car, and was done within 30 minutes. Awesome. I will never look at car buying in the same way. More