Covina Volkswagen

Service I have been working with Reuben and Jesse for over three (3) years now and they are absolutely the nicest and most helpful people in the Auto service industry you will ever meet. I drive an extra over three (3) years now and they are absolutely the nicest and most helpful people in the Auto service industry you will ever meet. I drive an extra 20 miles to go to the Bozzani Volkswagen (I live in Pasadena) because the service is so much better. On the other hand, the PASADENA Volkswagen is run like an asylum where the inmates have taken over and been given a box of Tequila bottles. No one knows who you are, or cares for that matter. They sit there babbling amongst each other while I am just standing there waiting for service and when the get busy, forget it. Needless to say, even if my car needed something and I was literally in front of the Pasadena Volkswagen, I WILL NOT GO IN THERE!!! I would much rather walk 20 miles to Bozzani or call them to pick me up. More

Best customer service of any dealer I have ever used. I want to thank Samantha Urie for probably the best buying car experience ever.. I usually dont like walking and dealing with dealers and go to a car b want to thank Samantha Urie for probably the best buying car experience ever.. I usually dont like walking and dealing with dealers and go to a car broker. Samantha contacted us a couple of weeks ago, we told her what we wanted and what we wanted to pay. Samantha got my wife the Passat SEL. The car is great. Has all the bells and whistles. I am very happy with the price and payment. Before I made the purchase, I contacted my broker and VW dealership close me. They told me the price and payment Samantha quoted was impossible. It wasn't. Samantha took care of it all, had the car delivered to my house in Simi Valley from Covina. Thanks again Samantha. More

Jesse Santos was very proffessional, courteous, and detailed in explaining the cost that pertained to the mechanical repair and service that was needed to be done to my 2006 Jetta. I will recommend to detailed in explaining the cost that pertained to the mechanical repair and service that was needed to be done to my 2006 Jetta. I will recommend to all my friends and family that owns a volkswagen to get there vehicle service at Bozzani Volkswagen. More

Took my wife's 2012 VW Jetta 2.5 in to Bozzani Volkswagen to have 4 recalls taken care of they were out of one of the parts but Service Consultant Jesse Santos was amazing at describing what the part does, a to have 4 recalls taken care of they were out of one of the parts but Service Consultant Jesse Santos was amazing at describing what the part does, and that it would be okay to drive until they get the part in stock from the warehouse. Jesse Santos always goes far beyond what any other service Consultant ever has done always taking the time to get to know my wife and I. I give the highest ratings because Bozanni and Jesse Santos ALWAYS give the best service. More

Bozzani is a fantastic place to buy a car. I must of called 10 dealerships trying to find the car I wanted at the price I wanted. Bozzani was the only one that gave me the price I wanted right off the b called 10 dealerships trying to find the car I wanted at the price I wanted. Bozzani was the only one that gave me the price I wanted right off the bat. There were no games. I got to the dealership and test drove the car with Carlos. He was very easy going and knowledgeable about the car, unlike some of the other dealerships. After I test drove the car I met with Jason about pricing. He had the paperwork with the price we talked about already printed out and ready to go, NO GAMES. I had a high expectation that I thought would never have been met, but Bozzani far exceeded my "new car buying" experience. I will never buy another VW from anyone else.. Thanks Bozzani you guys are great!! More

This dealership was respectful, not pushy, and ensured I was comfortable with all the decisions I had to make in purchasing my first new car. was comfortable with all the decisions I had to make in purchasing my first new car. More

Bozzani certainly has the best customer service you can ask for. I was prepared to drive to Las Vegas to purchase a used car I found on the internet, when I saw bad reviews for that dealership. I decided ask for. I was prepared to drive to Las Vegas to purchase a used car I found on the internet, when I saw bad reviews for that dealership. I decided to look for a car closer to me, I'm in Barstow. The morning my wife and I were planning to leave for Vegas, I found a used car at Bozzani, same year, make, and model as the one in LV, but 20,000 miles less and $1,000.00 more. So I called and talked with Samantha. I told her that I had a check from my bank and wanted to purchase the car. She hashed it out with her manager to get me the car at the same price as the one in Vegas, and I drove 1.5 hours to Bozzani. I was surprised at the peaceful and relaxing atmosphere of the dealership. There were no salespeople knocking each other over at the sight of "new meat", and no stress while waiting for the documents and car to be ready. When we arrived, we were greeted by Samantha, test drove the car and loved it! I misunderstood Samantha aobut my trade-in, so she talked with her manager, and they hooked us up with a great deal, and we drove home. It was the best dealer experience I have EVER had. We HIGHLY recommend the Bozzani dealership, and the entire sales team. Thanks Bozzani! More

Had a great time buying my new GTI. Samantha was friendly and very informative. Everything was handled quickly and without any issues. My new car was detailed and ready to go in no time. Overall j friendly and very informative. Everything was handled quickly and without any issues. My new car was detailed and ready to go in no time. Overall just great and honest experience. More

Jesse Santos assisted me, and was very nice and helpful. He explained all the work being done on my vehicle. He also explained how the take the best care of my vehicle. He explained all the work being done on my vehicle. He also explained how the take the best care of my vehicle. More

I flew from MN to The LA area to help my, newly relocated, daughter purchase a vehicle. She looked at different manufacturers in the area and was very high on VW. We first went to Ontario VW for a relocated, daughter purchase a vehicle. She looked at different manufacturers in the area and was very high on VW. We first went to Ontario VW for a test drive, but they wouldn't discuss ptricing below MSRP, that surprisingly, came from their Internet Sales associate. He lost a sale. The next day we went to Bozzani VW due to the Dealer Rater ratings. A positive sales experience with Carlos and his management team was the result. We talked, we checked financing, and she bought a 2012 Golf. No pressure, just customer service oriented answers and efforts. These are the type of people to do business with!!! I'm back in MN and don't have worries about the service my daughter will continue to receive at Bozzani VW. More