Covina Volkswagen

Throughout my lifetime, I have purchased at least 10 new cars, and this was the best experience I've ever had. Car was ready as promised, everything was as detailed, no surprises, I am extremely satisfied a cars, and this was the best experience I've ever had. Car was ready as promised, everything was as detailed, no surprises, I am extremely satisfied and would recommend this dealership to anyone. More

I came into this dealership really stressed out about my car and these incredible people took care of me. Jesse was very informative and honest, which was such a relief compared to other places i have been car and these incredible people took care of me. Jesse was very informative and honest, which was such a relief compared to other places i have been to. Especially being young and new to car responsibilities, they completely took the hassle out of car repairs. Regardless of the fact I needed a lot of work on my car, they took care of it fast, kept me informed step by step, even took me home from the dealership and picked me up the next day. I wish I could remember the names of the two drivers because they were very nice as well. I appreciate the fact that when I gave another man my keys, he fixed the buttons for me even though I didnt come in for that issue. Overall Bozzani Motors provides fast, friendly, and great service. Bozzani himself, should be very proud of his employees and know that, as a customer, i feel like they genuinely cared about my satisfaction. I will definitely come to them from now on. More

I went online and picked a car I liked. I then requested a quote. I received a call from Rick Holguin within a couple of hours. I set up an appointment with Rick that evening. Rick was very patient and unde a quote. I received a call from Rick Holguin within a couple of hours. I set up an appointment with Rick that evening. Rick was very patient and understanding because I wasn't sure on which vehicle I wanted. I told Rick that I had to sleep on it. He said no problem he'd be there all weekend. I went back the next day and test drove the same two cars, Rick was very patient. So I decided on the Passat. I was in the process of selling my truck to Carmax. Rick picked me up from Carmax and we finished the deal. Rick gave exceptional customer service and made my overall experience the best I've had in getting a car! Thank you Rick & Bozzani VW! More

My experience at Bozzani was great, from the very beginning Wes was friendly and helpful with everything I needed. He didn't pressure me at any time through my whole experience in buying my used Jett beginning Wes was friendly and helpful with everything I needed. He didn't pressure me at any time through my whole experience in buying my used Jetta. The sales manager stopped by to make sure things were going well and he was also very nice. My only slight complaint is the finance guy who was new to the dealer did not check his facts and tried to sell me a warranty after understating the coverage of the certified warranty. However, when I asked he went and checked and corrected himself. I also went back with a problem and again Wes and this time the service department were very helpful again. More

Jesse is the man for service he is always willing to listen and helps me out with a smile. Samantha is great in sales, we ejoyed working with with her want I got my EOS. listen and helps me out with a smile. Samantha is great in sales, we ejoyed working with with her want I got my EOS. More

This was one of the best experiences i have had at a car dealership and my first visit to Bozzani. I was greeted by Edgar Calderon when i entered the showroom and he was very friendly and attentive. He was dealership and my first visit to Bozzani. I was greeted by Edgar Calderon when i entered the showroom and he was very friendly and attentive. He was extremely considerate and even had small talk with me. I felt appreciated as a customer. I test drove the 2012 Beetle and he showed me all the features....including the cool Fender sound system. I will definitely come again to purchase a car. this was a good experience. More

I first contacted Bozzani via Internet explaining my interest in the Volkswagen GTI. I received a response almost instantly from Rick Holguin, Internet and Fleet Manager and he sent me some of the cars interest in the Volkswagen GTI. I received a response almost instantly from Rick Holguin, Internet and Fleet Manager and he sent me some of the cars the dealership had on hand. He also arranged for a test drive via the Internet, so began my great relationship with Bozzani Volkswagen. My husband and I were greeted with a smiling face and generous smile. The attention and service we received from Rick and the Sales Manager Jerry Tomeo was unbelievable, I test drove the car, went over prices, got financing and all paperwork complete in less than 2 hours. Where else than Bozzani will you find service like that? Thank you for making my experience way beyond excellent! I would refer anyone to this dealership and their team. More

Edgar is an amazing salesmen. He greeted us in the lot with a friendly smile, and enthusiasm. You can tell that Edgar loves what he does. He did not try to sucker me into buying an expensive car that I di with a friendly smile, and enthusiasm. You can tell that Edgar loves what he does. He did not try to sucker me into buying an expensive car that I didn't need; he was VERY honest and straight-forward. I was looking at the VW Jetta GLI with him. He let me test drive this baby. I was surprised to hear him asking more questions about me than about making his sale. I came out of Bozanni with a better perspective on VW, and a new friend. I will come back again, and ONLY ask for Edgar. His quality of work exceeds any other sales consultants my friend and I have seen in the last few months. More

Samantha (sales) and Jerry (sales manager) were great to deal with. I had one little problem with my TDI and they both jumped through hoops to correct it. Customer service is easy when everything is perfe deal with. I had one little problem with my TDI and they both jumped through hoops to correct it. Customer service is easy when everything is perfect, but when it really shows is when there is a problem. My problem was small but their solution was wonderful. More