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Covina Volkswagen

Covina, CA

Overview
Reviews
4.6
670 Reviews
Call Dealership (626) 967-6325
View Awards

528 S Citrus Ave

Covina, CA

91723

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Showing 670 reviews

February 25, 2025

Great experience with a warranty repair. Dropped car off and it was done in about an hour. More

by GAMBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in service
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Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your 5-star review. It's great to hear you had a positive experience with your warranty repair at Covina Volkswagen. We're here for any future needs you might have. Thank you for choosing us!

February 23, 2025

Good, reliable service. I just get in front of the TV and watch something, at dealership, before you know it's time to go. More

by ahanimrod5400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
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Mar 10, 2025 -

Covina Volkswagen responded

Thank you for sharing your experience at Covina Volkswagen, we appreciate the 5-star review. We're glad to hear you enjoy our reliable service and comfortable waiting area. We look forward to assisting you again!

February 21, 2025

Very overpriced but average dealership service center prices, I guess. Not very wallet friendly. Charles is a nice advisor. More

by Agiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in service
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Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your feedback, Agiel. We're glad to hear that Charles was able to assist you in a friendly manner. At Covina Volkswagen, we strive to provide quality service at competitive prices. If you have any suggestions for improvements, feel free to share them with us. Thank you.

February 20, 2025

My third VW purchase and the first time with Covina Volkswagen. Best car buying experience I have ever had,, ever. From the sales staff, to management and finance and the detail department. Exceptio More

by ryankeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura in Finance, Kevin Muniz, David Munguia, Manny Montanez, Joshua Martell, Ali Khasdaei
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Mar 10, 2025 -

Covina Volkswagen responded

We're truly grateful for your kind words, Ryan. It's wonderful to hear that your experience with Covina Volkswagen was the best you've had! We truly appreciate your recommendation and are looking forward to serving your automotive needs in the future.

February 19, 2025

Way too long to complete paperwork. It took over 3 hours after we decide to purchase the truck More

by HERB1943Z
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alin Navidi, David Munguia
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Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your patience and your decision to choose Covina Volkswagen for your truck purchase. We're sorry for the extended wait time and we're always looking for ways to improve. Your feedback is valuable to us.

February 18, 2025

Great and attentive service writers. I have been a customer for over 9 years. My VW dealership of choice. More

by EMARTINEZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Mar 10, 2025 -

Covina Volkswagen responded

We truly value your long-term relationship with Covina Volkswagen. Thank you for recognizing our attentive service writers and for making us your VW dealership of choice. We look forward to serving you for many more years to come.

February 17, 2025

He made the transaction smooth, easy and quick. No hassle, right to the point, thank you. More

by ALBERTPRECIADO40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica, And I am sorry i can't remember her name, very nice colombian gal. , Nouri Eldick, Kory Thompson
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Mar 10, 2025 -

Covina Volkswagen responded

We're grateful for your 5-star feedback, Albert. It's wonderful to hear you had a smooth, easy, and quick transaction at Covina Volkswagen. Thank you for your kind words and we look forward to serving you again in the future.

February 16, 2025

Nour Eldick provided me with an excellent service great customer service very helpful and explained everything to me clearly. More

by MIKE_GGC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nouri Eldick
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Mar 10, 2025 -

Covina Volkswagen responded

Mike, we at Covina Volkswagen are grateful for your 5-star review. It's great to hear that Nour was so helpful and clear in his explanations. We appreciate your positive feedback and look forward to assisting you in the future.

February 15, 2025

The service advisor is friendly. I will come back to Covina Volkswagen for future maintenance service. More

by CPDSCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Report | Print
Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your kind words about our service advisor at Covina Volkswagen. We're truly grateful for your trust in us and look forward to your next visit for maintenance service.

February 15, 2025

Charles provides excellent customer service! He’s professional, friendly and knowledgeable. When I bring my vehicle in for service I know Charles is going to take care of it for me. More

by ldmilliken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb and Charles
Report | Print
Mar 10, 2025 -

Covina Volkswagen responded

We appreciate your 5-star review, ldmilliken! We're glad to hear that Charles delivered excellent customer service and showcased his knowledge. At Covina Volkswagen, we value your trust. We look forward to caring for your vehicle in the future.

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