
Cowboy Chrysler Dodge Jeep Ram
Cheyenne, WY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Great People!!! This buying experience was so easy and so fast. Absolutely no pressure and we got a better deal then we thought we could! You all rock!! This buying experience was so easy and so fast. Absolutely no pressure and we got a better deal then we thought we could! You all rock!! More
Bought a used Toyota Had a good experience at this dealer. They did a great job showing us the vehicle and they were able to deal on the price. I would come back again w Had a good experience at this dealer. They did a great job showing us the vehicle and they were able to deal on the price. I would come back again when we’re looking for another car. More
Air conditioner repair air conditioner was fixed and recalls were done as expected and on time. Took a few weeks to get an appt but the day of service went smoothly. air conditioner was fixed and recalls were done as expected and on time. Took a few weeks to get an appt but the day of service went smoothly. More
Change oil but no cleaning I have been to several dealerships and have used their service center. This one was just ok. They did the oil change and the tire rotation but they di I have been to several dealerships and have used their service center. This one was just ok. They did the oil change and the tire rotation but they didn't vacuum or clean the vehicle at all. Every other dealership I have been to vacuumed and cleaned my vehicle when I take it for a service appointment. More
Helpful employees Jon was very welcoming and helpful throughout the process of buying our new car. He made us feel comfortable and was able to answer all of our questio Jon was very welcoming and helpful throughout the process of buying our new car. He made us feel comfortable and was able to answer all of our questions. More
Customer service leaves much to be desired. I had my truck broken into while it was there for repairs. I was out about $800 in tools and other work related stuff. My dome light was ripped ou I had my truck broken into while it was there for repairs. I was out about $800 in tools and other work related stuff. My dome light was ripped out while the thief looked for drugs. I called cowboy dodge and how did they take care of their customer? Told me they were not responsible. The first man on the phone seemed to not care at all about my situation. We finally agreed they would fix my dome light. Fix, not completely replace. The next service I had the truck in for, I reminded them of the agreement. They were hesitant at first, but seemed to give in. They had several days of advance notice to my being there and my expectations. When I picked up my truck, they asked for a 9 or a 10 on the survey I would receive... Then I saw my truck, with the dome light still dangling for the ceiling. I mentioned it to them BEFORE they brought me the truck. They still gave it back to me without doing the repair. I couldn’t imagine why I would be unhappy with cowboy dodge. ( the last statement was to be read as infuriated sarcasm.) More
Great Service As I waited in the lounge. I was offered a water. I also was informed that I could change the channel. My wait was fast. I was told what my upcoming n As I waited in the lounge. I was offered a water. I also was informed that I could change the channel. My wait was fast. I was told what my upcoming needs will be. Check out was smooth. All around great experience! More
Awesome service The service was one of the best in salesman the explain to you step by step plus they don’t put pressure on you this is great place The service was one of the best in salesman the explain to you step by step plus they don’t put pressure on you this is great place More
Sales - Zachary Enjoyed working with Zach. He had vehicles ready to test drive and answered all our questions. Only negative was the financing process. Feel Chrysler Enjoyed working with Zach. He had vehicles ready to test drive and answered all our questions. Only negative was the financing process. Feel Chrysler website is misleading with offering a 3.13% interest rate, than ended up with a 4.01% at dealer. If we had known the 3.13% wasn't an actual rate, we would've gotten our own financing. Now we will be refinancing to get a better rate. Sales process was great with Zac, financing with Chrysler not great. More
Awesome Great experience. Everything was smooth and everyone was up front and honest. I would recommend Cowboy Dodge to all of my friends and family if they Great experience. Everything was smooth and everyone was up front and honest. I would recommend Cowboy Dodge to all of my friends and family if they ever needed a car. More