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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.3
524 Reviews

524 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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April 22, 2021

The service department did an awesome job working on my wrangler!!! They always go above and beyond. Everyone in service are always extremely nice and know what they are foing. More

by CHEYWY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Cecil is always so kind & helpful! The only thing that would make the experience better is maybe a vacuum out or loaner cars on hand. More

by Sonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
April 19, 2021

The service department is always very professional, efficient and friendly. They take the time to explain the process and if there are any concerns that need to be taken care of. I feel very comfortabl More

by JMELSNESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
April 18, 2021

The service gentleman showed me how to change my back wiper n helped me put it on. I would recommend them, the service Dept is ran very well. More

by Ohcntrygurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
April 18, 2021

Transmission module failed on my trip. Cowboy provided a loaner car and repaired the transmission module under warranty. They recommended replacing the filters too since they were due soon and they were alr More

by PowerWagon4x4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

No complaints. Same day appointment, rotated the tires along with the oil change. Staff was nice, friendly and informative. I don't have any more words but I had to do the 25 minimum words. Now I'm over More

by BACKTOBURCHETT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
April 14, 2021

There was an unexpected issue with a broken gasket after my oil change, and I ended up having to take my car back for additional work, but they were great about taking care of everything. They fixed the new More

by Jg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Murdock
April 14, 2021

The service department was really good and friendly. The sales department was absolutely horrible. They dropped the ball several times and lied to me. I ended up ordering my 2021 ram mega 2500 from another More

by boobaccaalden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Subia, Matthew Pollock
March 31, 2021

A little bit upset that the last 4 vehicles I’ve bought in the last 4 years have been there and almost bought my wife a brand new truck 2 months ago, we took our 2017 truck in for a passenger side manifold More

by FRANKDETTMERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Fast and friendly service. Stopped in for a check engine light and they were able to diagnose and repair it in n a short period of time More

by NOEMAIL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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