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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.3
524 Reviews

524 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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March 05, 2021

I was very pleased with the service I received! The charges were fair and appropriate. I will definitely be using Cowboy Dodge for service in the future. More

by Cwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Richard and Cecil have always taken care of whatever my situation has been with my RAM. Outstanding service once again. Thanks service department. Truck back to normal again. More

by BAREFOOTCHUCKWYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
March 01, 2021

The quick lane is great!they found items that I wasnt aware of that need attention! The service staff are very knowledgeable and very courteous! More

by SILVERHARLEY03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
March 01, 2021

It was really expensive for an oil change, and it was sad to see the only female tech they had was in the wash bay. More

by SARA.ZITEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
March 01, 2021

The service advisor ( Matt Murdock) comes out talks about what to do with my truck talks about a cabin air filter. We have a conversation about how its in the glove box easy to do and I would do it by myself More

by Frustrated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cecil Hugie
February 26, 2021

I live in az was driving through Wyoming and my def pump was out went in and they fixed my truck right away best service I’ve ever received More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay was the technician
February 25, 2021

Great customer service! I made an appointment for an oil change and the service department was ready for me right when I pulled up. They knew my name and made checking in quick. More

by NIKISUEHARRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
February 23, 2021

I had a recall done on the air bag and they were courteous and fast and very friendly! They did a good job, I don’t know who the mechanic was but he did a good job! More

by NOEMAIL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
February 23, 2021

EXCELLENT CUSTOMER SERVICE!! Truck runs great!!! Richard is always open about what they do and what needs/should be done. Can’t say enough! Rodger More

by Rodgerh10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
February 22, 2021

Excellent service, got my car in and completed before expected time. Thank you so much for taking care of my Chrysler 200 S greatly appreciated More

by SHEBAFUSHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
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