Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Cowboy Chrysler Dodge Jeep Ram - Service Center
Cheyenne, WY
524 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
524 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center
Sort by
January 27, 2021
Very happy with the service I received. The service I received has always been great. Keep up the good work. Don’t really need a minimum word count. received has always been great. Keep up the good work. Don’t really need a minimum word count. More
by BELMONTEB
Verified CustomerEmployees Worked With
Can’t remember the service manager’s name. I want to say Mathew. Did an awesome job and was very friendly.
January 27, 2021
Had a good experience with the service department. They got me in within a day , Took all my information when I brought it in . Everyone was pleasant and knowledgeable. I received my vehicle same day and i got me in within a day , Took all my information when I brought it in . Everyone was pleasant and knowledgeable. I received my vehicle same day and ion time. More
by V3rn
Employees Worked With
Cecil Hugie
January 27, 2021
I wish it didn’t take so long to get an appointment for service work. It is usually a week to ten days out before you can get it into look at it service work. It is usually a week to ten days out before you can get it into look at it More
by sv
Employees Worked With
January 26, 2021
Did a great job always do. They took care of a recall, did an oil change, and rotated the tire. I would recommend them to everyonr did an oil change, and rotated the tire. I would recommend them to everyonr More
by andrewbutler836
January 26, 2021
I've known this guy for years they never let me down great bunch I bought all my vehicles from Cowboy Dodge last 30 years great bunch I bought all my vehicles from Cowboy Dodge last 30 years More
by Hawkins
January 26, 2021
Service department was fine. Mark was very helpful and showed me the problem with my wheel and got a new one on order for me. My beef is with the sales department. I am a car guy, and I know I never hit showed me the problem with my wheel and got a new one on order for me. My beef is with the sales department. I am a car guy, and I know I never hit anything to bend that wheel. I honestly believe it was bent when I bought the car new. The wheel is bent on the inside. Mark took me up front to see if sales could help me out. First we ran into my salesman Denny, he said he was just a salesman and walked off, kisses my xxx every time I walk in there looking for a Ram or Wrangler, well he is a xxxxxxxxx!! Then Mark took me to the next guy who sits in the pit. His comment, you inspected the car before you bought it right, wheel was bent on the inside, sure as xxxx didn't crawl under the car to inspect that. I never hit a curb or a pothole. Bought the car new, has 3000 miles on it, haven't even hit a dog turd!!!! I'll buy my wheel there but that will be the last thing I buy there and I am looking to buy a new Wrangler. That will be bought at Johnson in Laramie or Brighton or maybe Jeep in Fort Collins!! I will not recommend Cowboy Dodge to anyone and that 350 dollar wheel will cost you 100 times that in lost sales to me and my friends, co-workers, and people asking where they should buy their Chrysler product!! I think you have new ownership but are the same deadbeat Cowboy Dodge. More
by JASONAMMONS
Employees Worked With
January 25, 2021
Quick and friendly service! Communicated well with me before, during and after oil change/tire rotation and vehicle inspection. Smooth appointment process during these social distancing times. before, during and after oil change/tire rotation and vehicle inspection. Smooth appointment process during these social distancing times. More
by ARR307
January 21, 2021
My derive was great. Made an appointment with ease. Managed to get in and out in timely fashion. Overall it was a good experience at the shop. Managed to get in and out in timely fashion. Overall it was a good experience at the shop. More
by JBITNER2403
Employees Worked With
January 21, 2021
We use this service department exclusively for our Grand Cherokee. Cecil and Richard are fantastic service advisors and I trust what they say must be completed on our Jeep. Cherokee. Cecil and Richard are fantastic service advisors and I trust what they say must be completed on our Jeep. More
by ELOOSEIVE
January 21, 2021
The dealership had a friendly atmosphere and I was offered refreshments throughout the day. I would recommend cowboy dodge to anyone looking for a new vehicle. offered refreshments throughout the day. I would recommend cowboy dodge to anyone looking for a new vehicle. More
by Seabeewojo
Employees Worked With
