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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.3
524 Reviews

524 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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July 01, 2020

Had to return to the dealership less than 24 hours after my truck had been "serviced." The person i. The service department was rude, condescending and very disrespectful. I will not. E returning to Cow More

by SEAN
Recommend Dealer
No
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

This dealership is clean and comfortable. Everyone is kind and courteous. The folks in the service department are professional and respectful and try to ensure customer satisfaction. More

by KENTEASLEY4501
Recommend Dealer
Yes
Employees Worked With
Mark Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
June 30, 2020

No issues, got me right in and addressed recall ASAP. Don’t like how your making me type in 25 words if I can make my statement in less. Should fix that!!!! More

by JJBOLIN83
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
June 26, 2020

Good service, they worked on my truck and several days later the same problem was happening. CallEd them and they got my truck right back in. Found out something wrong with new part where it plugged in. More

by George
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Great Jeep Service Center This is a great place to have your Jeep serviced. Check-In and Check-out is fast. Service is done quickly with a call to let you know your vehicle is More

by grumpysailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
June 24, 2020

Very dissapointed. Had an oil change and service done. Had to bring the truck back as it was leaking oil very bad. Evidently the mechanic didn't take the old oil filter gasket off and installed the new More

by Kirk
Recommend Dealer
No
Employees Worked With
Ricky Keefe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kinzor Hoover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Michael Harrison, Joseph Dominguez, Danny Vasquez, Cecil Hugie
June 24, 2020

Excellent customer service. Completed much faster than expected. Very professional under the circumstances of COVID 19. Everyone was wearing masks and very considerate under the circumstances. More

by DAN@THORMODSGAARD.ORG
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
June 24, 2020

Awesome best Ram dealership in Cheyenne Wyoming. I take all my vehicles to them for service! Of course that's after they get me a great deal on my purchase! More

by WF1811
Recommend Dealer
Yes
Employees Worked With
Matt, Nick
June 24, 2020

Well done with service and return. Very clear on detailed work needed with the estimated cost inline with the phone. I’ll return in the future. More

by Jdeere39
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Those that did the intake and exit, thanks!!
June 24, 2020

You dont want to know my opinion YOU ALL SUCK. I would never recommend you to anyone.. Especially service! My honest opinion is you all need to be closed down. Better business bureau More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cecil Hugie
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