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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.3
524 Reviews

524 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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March 08, 2019

Best Service Advisors I have used the service department at Cowboy Dodge for the past six years. Richard and Cecil have been fantastic and I really appreciate their concer More

by ELOOSEIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugge and Richard Ortega
Mar 08, 2019 -

Cowboy Chrysler Dodge Jeep Ram responded

Thank you for reaching out and giving us your feedback! Please let us know if there is else we can do to better serve you in the future.

March 01, 2019

No other than Cowboy Dodge! Myself and entire family have ONLY bought our many New and used vehicles through this cheyenne Cowboy Dodge for more than 20 years. Have completely More

by KELLIEGARCIA8111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ortega!!
March 01, 2019

Good service as expected I’ve brought several vehicles for regular maintenance and recalls. I have always been pleased with the work. Thanks to Richard Ortega for doing a cons More

by Forerwr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
March 01, 2019

Fair service I was told my vehicle was ready 2 hours before I picked it up. And it was parked some back obscure area and the paperwork wasn't ready. Other shops I More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know their names
Mar 08, 2019 -

Cowboy Chrysler Dodge Jeep Ram responded

We apologize for the service you received, we strive to provide only the best we can for our Cheyenne community. If you could reach out to Jon Castillo at 307-634-5887 he would like to hear a bit more about your situation. Thank you again for reaching out and giving us a chance to make things right.

February 28, 2019

Awesome. Richard did a great job getting my truck done when I needed it. Checked and found my warranty was still in effect so I saved money. Super friendly sta More

by JLKAPLAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gary & Mark
February 28, 2019

Needs service again in less than 24 bours. Initially I stopped in to have my check engine light investigated but was told it would be at least an hour even though three techs were standing arou More

by SEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Ortega
February 28, 2019

great service staff was friendly and explained to me exactly what needed to be done and why. service was prompt and satisfactory. wouldn’t bring my car anywhere els More

by BRIANAAV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cecil and richard ortega
February 22, 2019

Very satisfied customer I was greeted promptly when I arrived at dealership. Went over details of service being performed. Made sure were all on the same page. Asked if I nee More

by JULIANRROMERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
February 22, 2019

Had to get the starter changed Cecil was extremely informative about what was needed to fix our car and let us know as soon as possible if there wad anything else. More

by Mamawolf79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil and any of the techs that worked on our car
February 22, 2019

Great service Nice people They got me right in. Got the job done in no time and even washed my truck. I’ve always been happy with their work on my truck. More

by Old woman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Richard
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