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Cowboy Kia
Conroe, TX
560 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 560 reviews
September 18, 2020
Yesterday was my second service for my 2014 Kia Sorrento with Cowboy Kia, and with this one I am very disappointed with your service. When I left your facility I started to hear a loud noise and a big vi with Cowboy Kia, and with this one I am very disappointed with your service. When I left your facility I started to hear a loud noise and a big vibration coming from the rear parts of my car. I thought that was something with the brakes, but not. I was driving on the highway and I have decided to come back to you and almost crash with another car trying to get the right lane. The vibration and noise was terrible. I stopped and I found the rear right tire had the nuts loosed. I could be killed if the tire gets out of my car and I get involve in a terrible accident. I am not happy with the service that I have received, at so point I was angry. You need to hire mechanics that perform excellent job. you cannot play with the lives of your costumers with this kind of mistake. More
by dremoli
Employees Worked With
Holly
April 16, 2020
Going above and Beyond The salesman and staff went above and beyond to help me get the car I wanted at a good price. It was very easy going The salesman and staff went above and beyond to help me get the car I wanted at a good price. It was very easy going More
by stargazersherry
Employees Worked With
Ryan Mullings
March 23, 2020
Outstanding job by the salesman Emil, worked a deal with the sales manager that all parties were ok with. Both listened and I drove home in a used 2019 Forte. A special shout out to finance manager Mike O the sales manager that all parties were ok with. Both listened and I drove home in a used 2019 Forte. A special shout out to finance manager Mike Ogaz took the time to not pressure and explain the additional coverages offered to me. Thanks to all the staff at the dealership. More
by douglasfitzpatrick01
Employees Worked With
Emil Parker, Mike Ogaz
February 20, 2020
Great Customer Service I stopped by service Monday 2/17/20. I didn't have an appointment and I was having a very weird issue. Without missing a beat Donnie and Gary jumped i I stopped by service Monday 2/17/20. I didn't have an appointment and I was having a very weird issue. Without missing a beat Donnie and Gary jumped into action to figure out what could be causing this issue. I didn't have time to drink the complimentary TINY bottle of water (they used to be regular size) before Gary was telling me that I was ready to go. I went back inside their lair and they explained the situation to me in terms that I could easily understand. They were both very professional and I truly appreciate the job they did for me. I have to wait for the part to arrive, but that's not a big deal. Premier customer service. Thanks More
by eldoradocaddy
Employees Worked With
Donnie and Gary
January 03, 2020
Review for Ryan Mullings We just bought a used 2019 Kia Rio. Ryan was an excellent sales person! He was knowledgeable about the vehicle we were looking for! The transition wen We just bought a used 2019 Kia Rio. Ryan was an excellent sales person! He was knowledgeable about the vehicle we were looking for! The transition went very smooth. I would definitely recommend him again. More
by patches11
Employees Worked With
Ryan Mullings
July 22, 2019
Excellent Customer Service! The salesman, Al Crisco, was extremely professional in trying to help me find the best available options for the type of vehicle I wanted to lease. Al The salesman, Al Crisco, was extremely professional in trying to help me find the best available options for the type of vehicle I wanted to lease. Al was very courteous and patient, helping me find a lower price on the vehicle I wanted. Definitely recommend his service! More
by Jorge Navarrete
Employees Worked With
Al Crisco
July 20, 2019
Great Service Salesman worked really hard to make sure I was getting the best car for my money. I like buying cars from cowboy Kia, I’m on car number 2 thanks to yo Salesman worked really hard to make sure I was getting the best car for my money. I like buying cars from cowboy Kia, I’m on car number 2 thanks to your great salesmanship. More
by wbrown
Employees Worked With
Derrick Straughter
July 12, 2019
Wonderful We went try to get a new car,it took us maybe an hour and a half,to drive out with the best deal for us,with the assistance of the sale person and the We went try to get a new car,it took us maybe an hour and a half,to drive out with the best deal for us,with the assistance of the sale person and the help of the receptionist,we got it and are HAPPY we went to Cowboy Kia,Thanks More
by Kike
Employees Worked With
T Bone, Tommy Mueller
June 08, 2019
They Caused my Vehicle to Be Repossessed I have been waiting to put this review in hopes that they would make things right; however, it has been a month and they have not. Three months ago, I I have been waiting to put this review in hopes that they would make things right; however, it has been a month and they have not. Three months ago, I went to Cowboy Kia to purchase a vehicle. After signing my documents, and taking my new truck home, the next day I traded in my other car for my mom to get a new car. Two weeks later, Brian Wilson informed me that I needed to take the truck back or they would file it as a stolen truck. Obviously, I returned the truck. Already extremely upset with Cowboy Kia, I didn't think it could POSSIBLY get worse! .. IT DID!! 3 months later, I get an email from Capital One, that my "trade in" was REPOSSESSED!! Tommy Mueller & Brian Wilson did not file the paperwork correctly! I am truly OUTRAGED by this outcome. Let me tell you how it got worse... The car that was supposed to be traded in, before they decided not to do their job correctly, is also in my father's name, so he has been in contact with Mark Compton, the General Manager. After being called a xxxx, and being told that my dad is too poor to file a civil suit, we are sick of their games. So you're wondering WHY we don't take them. Silly for them, you don't have to be RICH to file, it's only $125 and we will be. KHOU has also decided to write a story on this. They had their last chance to make it right, and instead played "phone tag" with us instead. THEN played stupid saying they never even took our car. It's okay though, Capital One provided me with documentation on how they TOWED THE CAR FROM COWBOY KIA CONROE! So to you, Brian Wilson, Mark Compton, & Tommy Mueller, YOU HAD YOUR CHANCE. More
by mimib
Employees Worked With
Brian Wilson, Tommy Mueller
June 04, 2019
Awesome I had an excellent experience at cowboy Kia thanks to Jonathan, he got me in what I wanted!! He was an awesome sales man I would recommend him to talk I had an excellent experience at cowboy Kia thanks to Jonathan, he got me in what I wanted!! He was an awesome sales man I would recommend him to talk to about getting a car!! More
by Melody.morgan
Employees Worked With
Jonathan Hartsfield
