Cowboy Kia

trying to cheat Biggest Liars I have ever seen did not honor there advertised price on their website and it says bring site bring CarMax written trade-in offer they w Biggest Liars I have ever seen did not honor there advertised price on their website and it says bring site bring CarMax written trade-in offer they will beat by $1000 there manger Justin and there rep Tommy was trying to cheat me saying your CarMax offer is 22000 they will give me 20000 and will get tax break which matches CarMax’s offer still didn’t, me and my wife waited 5 1/2 hours then they told us we don't want to trade-in my car and raised the price on new car I was trying to buy saying since it’s a newer model we cannot offer you discount but there website shows same price for 2016 and 2017 then I picked out 7 different cars they said they are all sold I walked though there lot they found few of them more lies BE AWARE I called twice before driving 2 1/2 hours both times they told me few cars I was interested in are in stock every time I ask for manager he come back saying manager is busy I said I can wait for him then he went to his office came back and told me he is gone for the day I told him I am not leaving without seeing him then he shows up I ask him what is all this about he told me I don’t want to discuss anything and they have a right to refuse anyone's business I guess they have too much money by ripping off people be very careful.... More

New Kia Soul purchase! This was our first time at Cowboy Kia and the staff was exceptional! We were in and out with a brand new Kia Soul. The staff treated us like royalty This was our first time at Cowboy Kia and the staff was exceptional! We were in and out with a brand new Kia Soul. The staff treated us like royalty and seriously drove us around the lot to look at different vehicles. I seriously recommend you purchase your vehicle from Cowboy Kia Conroe! More

car sale review Excellent service. This is the first dealership that was willing to work with me to get a car. Love my Kia Rio. It rides good and gets excellent gas m Excellent service. This is the first dealership that was willing to work with me to get a car. Love my Kia Rio. It rides good and gets excellent gas mileage. I would recommend this model to any one. More

He did great, I LOVE my new kai you feel very welcomed at Cowboy Kia. This was my first time buying a brand new car, and this a place I would go back to for sure if I ever wanted ano you feel very welcomed at Cowboy Kia. This was my first time buying a brand new car, and this a place I would go back to for sure if I ever wanted another kia. He explained everything super well and really helped me find what I needed. I would tell people who wanted a kia to go here and to go to steven. More

Terrible Service... Lies about repair locations! The tint on my new car (purchased February 29th, 2016 from Cowboy Kia Conroe) Our sales person was Trinidad Rodriquez and he told us that the peopl The tint on my new car (purchased February 29th, 2016 from Cowboy Kia Conroe) Our sales person was Trinidad Rodriquez and he told us that the people that did the tint on our car was no longer the person doing the tint because they were doing a poor job. He told us that he spoke with his manager and said they would contact someone in our area to fix it. We went back and forth and trying to get someone to call us back. So I called and spoke with Scott Sanders and told him what was going on with the tint and he too told me that they would find someone in our area to fix the issue. He told me he would call me back with who they found. I waited and waited then I called back again and spoke with John Hewitt and again told him what was going on with my tint and he again told me that they would find someone in my area to fix the issue. He told me he would call me back with the information and I said are you sure you will call me back because I have been told that by so many people at this dealership. He said "I said I would call you back and I will". Well that was over 2 (First week of May) weeks again and I have yet to have anyone call me back. This email was sent to Bryan Bittick on May 17th, 2016 @ 2:01PM and I have yet to have a call back from anyone regarding the tint and finding someone in my area (we live almost 3 hours away from the dealership)to replace the bubbled tint. After being told by ALL these people they would find someone in my area (Beaumont) I feel that is what they should do. I even went as far as to find different places in my area and the price they would charge to fix it, sent the information to Bryan Bittick but nothing… We are paying a lot of money for our brand new car and we want it fixed in our area like we were told would happen. I thought by going to Cowboy Kia in Conroe was a smart move but I was clearly wrong. They will tell you one thing to get your business but go back on what they said. If I could do it all over again I would not buy anything from this dealership nor would I refer anyone to shop at this location! I would like to say that it only took from Feb 29th until May 9th to get a signed copy of our contract. When we bought the car we were told they would send us a signed copy with our extra key and the plates for the car. However, this was not the case because it took several of months and tons of emails and phone calls to receive our contract (May 16, 2016). Also, when we bought our car we were told we could receive a $300.00 Visa gift card. This also took several months to come because they make you fill out a GOOD review on “dealerrate.com”. If you don’t do this then you will not get your money. More

New vehicle purchase. Sales associate was very helpful and made our new vehicle experience exciting. I will make another purchase in the future from Cowboy Kia. I love my n Sales associate was very helpful and made our new vehicle experience exciting. I will make another purchase in the future from Cowboy Kia. I love my new vehicle still keeping in mind where I got my 1st pair of four wheels. More

Unethical dealship Waste of time. Very dis-organised and poor service. I called about a car I wanted, gave the vin number and explained to them that I would be driving Waste of time. Very dis-organised and poor service. I called about a car I wanted, gave the vin number and explained to them that I would be driving from Dallas to Houston to get the car. I gave them the exact time of my arrival and he assured (Salesman) me that the car would be there. I get there exactly at that time we agreed upon and GUESS what?!? no bloody car, apparently it had been sold?!? They had the nerve to bring out a totally different car that I did not want and act like that was the one I wanted. These guys are a JOKE. I would caution you not to do business with them, you just a number to them. More

Good price, love my new Kia Soul! I've always driven used cars my entire life but ended up driving off of their lot in a brand new Soul that I absolutely love! The price was right and I've always driven used cars my entire life but ended up driving off of their lot in a brand new Soul that I absolutely love! The price was right and the guys in financing managed to get me into a note that was quite affordable and was actually only slightly above the last note that I had for my (much) older vehicle. The sales guy took me right to the car that I came to see and never tried to sell me on any of the more expensive vehicles, like so many of the other dealers that I went to did. Everyone that I dealt with there was extremely helpful and friendly, I would absolutely recommend this place. More

Excellent job I had an excellent experience at Cowboy Kia. A first time car buyer, William was awesome. He helped me get a new Soul. Yes I would recommend them. I had an excellent experience at Cowboy Kia. A first time car buyer, William was awesome. He helped me get a new Soul. Yes I would recommend them. More