
Cowboy Kia
Conroe, TX
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Great first time buying experience Mark White was the salesman my husband and I dealt with and he was incredible. Friendly, personable and went above and beyond to help us get the most Mark White was the salesman my husband and I dealt with and he was incredible. Friendly, personable and went above and beyond to help us get the most for our money. I got the exact car I was hoping to get. More
Purchase Great job. Our sales person was Trinidad. Would recommend him to anyone to purchase a vehicle. Thanks for everything you did. We will be back Great job. Our sales person was Trinidad. Would recommend him to anyone to purchase a vehicle. Thanks for everything you did. We will be back More
After sales experience is not good. I would like to make a follow up on my previous review. Since the purchase of the car, my dealings with Cowboy Kia has been the absolute worst after t I would like to make a follow up on my previous review. Since the purchase of the car, my dealings with Cowboy Kia has been the absolute worst after the buy experience of any dealership I have ever bought a vehicle from. Things to expect from Cowboy Kia of Conroe is: 1. Don't believe what you see in the ads and don't believe what you are told over the phone. 2. Don't walk out without your signed copy of the sales contract, my wife and I were told we would receive the signed contract in the mail with the plates and extra key. Got the plates and key but no signed contract. After several calls were made to our salesman we received a copy of the contract with no signatures, blank. 3. Don't expect to receive service after the sale. The window tint is starting to lift in several areas on different windows. After explaining to our salesman that the tint was financed and was Cowboy Kia of Conroes responsibility to repair, he stated that the company they were using was doing really bad work and they fired them and started using another company and would have our problems resolved. It's been a month and we're still waiting. Also, we're still waiting for a return call from the sales manager. I wrote earlier "Things to expect from Cowboy Kia of Conroe", Expect a friendly staff, expect a great car, my daughter loves her car. Other than that, don't expect much else. Signed, Last time buyers. More
Awesome Experience After shopping around at other dealerships, we decided to stop at Cowboy Kia and were greeted immediately by a friendly salesman; Tommy! We drove out After shopping around at other dealerships, we decided to stop at Cowboy Kia and were greeted immediately by a friendly salesman; Tommy! We drove out in a brand new suv. Really appreciated Tommy and Cowboy Kia for the "No hassle" buying experience. Diana More
Hard Working Salse Team We had a excellent salesman Tommy Mueller, other good people at this dealership Is Joel and Scott they are the sales managers. They worked very hard We had a excellent salesman Tommy Mueller, other good people at this dealership Is Joel and Scott they are the sales managers. They worked very hard for us, I have never had another salesman work like they did. They were able to make a deal for us that we were very happy with. They were able to give us a very reasonable trade in amount for our vehicle. Moe in the financial department was a delight and made all the paperwork easy for us and a quick process Im very surprised and greatful for the people who worked hard for us, we were able to get a new Kia Forte and were in love with this car. I cant say enough good things about this dealership More
Very Pleased We went to Cowboy Kia to look around and kick the tires. Had done research but needed to get a feel for the vehicles. Manager Tommy Mueller greeted us We went to Cowboy Kia to look around and kick the tires. Had done research but needed to get a feel for the vehicles. Manager Tommy Mueller greeted us immediately, and walked us back to the Sorentos. He answered our questions, and we were shown 4 different trims and engine sizes. We test drove 3, and selected the one for our budget. Tommy and Kia Cowboy finance worked with us to get us into the Sorento we really wanted at a price within our budget. More
Super Group of Employees When I arrived at Cowboy Kia I wasn't expecting to drive home in a brand new car. Steve Hewitt started me out but had an appointment customer come in, When I arrived at Cowboy Kia I wasn't expecting to drive home in a brand new car. Steve Hewitt started me out but had an appointment customer come in, so I was turned over to Jim Holsen. Jim helped me so very much from looking at SUVs to finally the Forte. After 2 test drives that's the car I wanted. He was very informative about all the cars. He made sure I got the car I wanted in the color I wanted. Everyone there was friendly making sure that I was being helped at every turn. And the finance manager and sales manger worked to get me the payments I needed and at a great interest rate to boot! Everyone I had contact with made sure my car buying experience was fun and stress free. I would recommend this dealership to everyone. I am now looking forward to driving my brand Forte to Louisville Kentucky next week. Thank you Jim Holsen you are fantastic! And thank you Cowboy Kia for such a super group of employees! More
Incredible service I came in for a car and got excellent service. I was able to get a car that fit my budget and no hassle. Thanks guys I came in for a car and got excellent service. I was able to get a car that fit my budget and no hassle. Thanks guys More
Purchasing a car Coming in I did not think that I would be able to get into a car at all but Steven and Israel was very helpful although my mom was getting really upse Coming in I did not think that I would be able to get into a car at all but Steven and Israel was very helpful although my mom was getting really upset about how long the whole process was taking. Every one was nice and checked on me a lot even when I was waiting for my keys they were still helping me. Steve said it was his third day but he is a great worker I can tell. More
my sales Representative (Charles Henderson) was great in pro The one thing that I like about cowboy KIA, they help me get a new car when I thought I couldn't. Thanks Cowboy KIA The one thing that I like about cowboy KIA, they help me get a new car when I thought I couldn't. Thanks Cowboy KIA More