
Cowboy Kia
Conroe, TX
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Will screw you over in a heart beat! ! Car had 5 miles on it, they can’t find the window sticker. But they did manage to over charge us by 1,545.00 which wasn’t noticed till I printed out ! Car had 5 miles on it, they can’t find the window sticker. But they did manage to over charge us by 1,545.00 which wasn’t noticed till I printed out the contract. We got that back, then we canceled the extended warranty in March, we just NOW got credited for it. Charged us 3,394.00 for aftermarket b.s. which we did NOT sign for and according to Marc the general manager, it’s an option. Tried telling us that they provide a “real spare tire “..they gave us the exact inflatable tire that I already had in it. They’re a pathetic lying company and it begins with their general manager Marc. Marc also wrote on my google review for me to contact him via email. I did and have gotten no response by email or the telephone call I've been waiting on since June 11, 2024. Seriously go to a different dealership. Also, if you go to the manufacture's website....you can build your vehicle the way you want it for about the same price if not less than Cowboy Kia. More
Jonathan Hartsfield helped me purchase my second vehicle and was very helpful in the process! He got me everything I was asking for , with some great deals and wise words of advice! 10/10 recommend him as y and was very helpful in the process! He got me everything I was asking for , with some great deals and wise words of advice! 10/10 recommend him as your sales consultant. More
Thank you Tommy and Jonathan for all your help in getting my certified Kia. I appreciate you answering all my questions and working with me to make the purchase from afar. No hard sell for add ons in the fin my certified Kia. I appreciate you answering all my questions and working with me to make the purchase from afar. No hard sell for add ons in the finance office either! Overall a smooth experience! More
5 Stars is not enough. My experience with ordered a new Caravan should be rated a 10 Star event! Jonathan Hartsfield made the process very easy and relatively quick.... l My experience with ordered a new Caravan should be rated a 10 Star event! Jonathan Hartsfield made the process very easy and relatively quick.... like half the time I would have spent at another dealership. The prices were transparent making it easy to understand the cost structure. The best part is that he listened to what I wanted, and he made it happen. Thank you! PS Ryan M. is responsible for convincing me that a KIA was the best choice. More
I received excellent customer service from Tommy Mueller, Virgil Barnes, and Ryan McCullough when purchasing my first car. The Cowboy Kia team made this special occasion easy and informative, and for that I Virgil Barnes, and Ryan McCullough when purchasing my first car. The Cowboy Kia team made this special occasion easy and informative, and for that I am extremely grateful. Thank you all for your help, I look forward to relying on you all in the future when my car needs service or if I have any questions. Take care and be well! More
I am a repeat customer of Cowboy Kia. My family and I have purchased over 10 Kia from Cowboy Kia. What makes Cowboy Kia is my favorite salesperson Virgil Barnes. I have been doing busi My family and I have purchased over 10 Kia from Cowboy Kia. What makes Cowboy Kia is my favorite salesperson Virgil Barnes. I have been doing business with him for over 14 years. He is very honest, respectfully and very professional. I always come back because of him. He is not pushy and is very knowledgeable. Ask for him next time you visit Cowboy Kia. More