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Cowboy Kia

Conroe, TX

4.8
569 Reviews

443 Interstate 45 South

Conroe, TX

77301

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Showing 569 reviews

December 05, 2015

Great Experience This was a great "car shopping" experience. Very easy, very relaxed. I love my new car & I would highly recommend this company & this salesman. Plu More

by joyssoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Henderson
Dec 09, 2015 -

Cowboy Kia responded

Thank you so much for your kind words. We are pleased you had such a great experience and enjoyed the lunch. Congratulations on your new car.

December 05, 2015

They make it easy Cowboy Kia makes it easy to buy a new car. I worked with Virgil Barnes and he helped me to overcome some credit issues and walk away with a great deal More

by KiaSoulGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Barnes
Dec 07, 2015 -

Cowboy Kia responded

Thank you for your business and feedback. If you are happy and pleased with your purchase then we have done our job. Congrats on the new car and enjoy your Holidays!

December 05, 2015

Virgil the sales person. Virgil was a hoot, relaxed atmosphere he explained everything about the car and made sure all questions were answered. Recommend the dealership and a More

by Nancyhal
Recommend Dealer
Yes
Employees Worked With
Virgil
Dec 07, 2015 -

Cowboy Kia responded

Thank you for your feedback and your business. Your feedback helps us train our staff to serve each of our customers in the way they expect and deserve.

December 04, 2015

Awesome No-Haggle Experience I was in need of another vehicle and had seen several on the website that I was very interested in. I went into the dealership with my own pre-qualifi More

by djk1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Hewitt
Dec 07, 2015 -

Cowboy Kia responded

Thank you for your feedback! We appreciate your business and look forward to serving all your automotive needs in the future! We would also like to wish you safe and Happy Holidays. Congrats on your new vehicle.

November 27, 2015

Conartists and flat-out liars!!! There are a lot of reputable, honest, dealerships that genuinely care about and respect their potential customers... Cowboy Kia of Conroe is NOT on th More

by Greg C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nataly, Megan, Pepper
Dec 30, 2015 -

Cowboy Kia responded

Thank you for your feedback, we take our customer's concerns seriously. Cowboy Kia, is under new management and is now one the fastest growing dealerships in the state. We are doing so by selling cars to several hundred happy and satisfied customers each month. While we are proud of this fact it does come with challenges. When customer and dealer negotiations happen, misunderstandings can and do occur from time to time. Regardless, you certainly should have received the best treatment from our team. We are in process of training a new sales staff. The management staff would like to formally apologize for any misunderstandings that may have occurred. We are disappointed anytime we can't make a deal with a customer. It is clear that you made the trip to see us with the sincere goal to drive your new vehicle home. We apologize for anything that we did to frustrate your plan to do so. Again, we apologize for any inconvenience. Sincerely, Anthony Hewitt General Manager, Cowboy Kia

November 22, 2015

Best of the Best The cream of the crop. My wife and I was looking for a car for her, but couldn't find one in the price range we wanted so I remembered Cowboy Kia in Conroe so we drove from More

by John & Toni Nessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick, Paul, David, All
Dec 09, 2015 -

Cowboy Kia responded

We are very happy to hear you were well taken care of. It's a great feeling knowing our customer's were completely satisfied. There is no better gratitude then a great reference. Congratulations on your new car.

November 21, 2015

Shame on you!!! I inquired about a used GMC Acadia they had. I spoke with Vanessa to verify the price as it was a few thousand more than any others I could find. I More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vanessa
Dec 30, 2015 -

Cowboy Kia responded

Thank you for your feedback, we take our customer's concerns seriously. Cowboy Kia, is under new management and is now one the fastest growing dealerships in the state. We are doing so by selling cars to several hundred happy and satisfied customers each month. While we are proud of this fact it does come with challenges. When customer and dealer negotiations happen, misunderstandings can and do occur from time to time. Regardless, you certainly should have received the best treatment from our team. We are in process of training a new sales staff. The management staff would like to formally apologize for any misunderstandings that may have occurred. We are disappointed anytime we can't make a deal with a customer. It is clear that you made the trip to see us with the sincere goal to drive your new vehicle home. We apologize for anything that we did to frustrate your plan to do so. If this is agreeable, please email Anthony Hewitt, General Manager at Cowboy Kia. ahewitt@cowboykia.com Again, we apologize for any inconvenience. Sincerely, Anthony Hewitt General Manager, Cowboy Kia

October 12, 2015

problem with back-up camera problems After purchasing a Kia Optima I had problems with the back-up camera being blurry, black, and wavy. The problem was intermittent. It would be having More

by unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service department
September 12, 2015

Terrible customer service Cowboy kia in Conroe TX does not keep their promises! Buy a kia but not from them! They make promises they do not keep And forget getting a refferal More

by Swbstr1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
March 02, 2015

Awesome*** Walked in with a smile and left out with a bigger smile.....got what I wanted. They are very professional and helpful. Thank God and Secondly thank M More

by beautiful1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jarvis
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