Cox Mazda

Bait and switch scam! So I’ve been looking to buy a CX-5 Touring and today we went to dealerships looking to make a deal. Cox Mazda had multiple listings for the car I So I’ve been looking to buy a CX-5 Touring and today we went to dealerships looking to make a deal. Cox Mazda had multiple listings for the car I am looking at priced $24,850 which is a great deal. There was a stock number and VIN number listed as well. *INCLUDING ON THEIR OWN WEBSITE AT COX MAZDA* (as well as Autotrader, Cars.com, etc) After driving all the way to Bradenton, we get to Cox. The guy, Jesse, right off the bat seemed shady. He was trying to ask what other colors etc I wanted instead of the car I came in for. I told him I’m looking for this specific car and won’t discuss anything until we’ve met on the bottom line price out the door for the car. Multiple times Jesse kept leaving stating that he had to look for the car as he didn’t think it was there yet. (I have seen it listed for about 5 days now). We sat and waited through the games. After three times he came back and said it hasn’t come off the truck yet. I asked him when it would be there as that was the car, trim and color I was looking for at a price point that I liked. He said “let me check” and left for about ten minutes. While we waited I sent my mom the VIN and told her to look for the car on the lot and Dad and I waited for Jesses return. Low and behold while Jesse was “looking” my mom found the car on the lot. A few minutes later he comes back now with his manager. The manager states it’s mispriced online (again even though it’s on multiple car buying websites). I say to the manager “well that’s interesting because Jesse said it wasn’t here yet but the VIN was listed and my mom went out and found it on your lot.. but now you’re saying that it’s a misprice?” They couldn’t explain themselves. When we shared that we would be reporting them for false advertising the manager replied “good luck trying”. Classic bait and switch. I’m glad I wasted my time, gas and mileage to go there. Be careful where you shop from and do your research. More

Great Experience! We had communicated with Tim through the internet about looking at a CX-3 while my other Mazda was in for service. We didn't think we'd prefer the MX- We had communicated with Tim through the internet about looking at a CX-3 while my other Mazda was in for service. We didn't think we'd prefer the MX-5, but Tim was very helpful making sure we both test drove both models and understood the vehicles. Unfortunately the dealership did not have a used Touring or Sport model of the CX-5. We test drove and bought the Touring model we preferred elsewhere. However, we wanted to give Tim and Cox Mazda the excellent review they deserve, and we will relay this experience to friends and family. More

Always Consistent I've been involved with many service centers over the last 50 years, and they are so professional and organized that it is always simple and non-painf I've been involved with many service centers over the last 50 years, and they are so professional and organized that it is always simple and non-painful. They don't waste my time, the waiting area is excellent, and I'm treated real well. Highly recommend them! More

Excellent sales person. Super helpful. Very fair deal. We appreciated our sales person Mark Brown who answered all our questions & got us the financial package we needed. I wasn't sure about a black car in We appreciated our sales person Mark Brown who answered all our questions & got us the financial package we needed. I wasn't sure about a black car in FL but it has been fine. Car looks so well designed & has such a smooth drive-- I love it. Impressed wth the care and attention of Mark Brown & Jesse Edwards as well. Thank you! More

Very smooth and relaxed David knew what I wanted and what I could afford. Took me around the lot as I jumped from car to car he didn't mind at all. We got the key, took a tes David knew what I wanted and what I could afford. Took me around the lot as I jumped from car to car he didn't mind at all. We got the key, took a test drive, went inside and the rest is history. I walked out with everyrhing I wanted and more in my new car. The whole staff was really relaxed, not pushy like other dealerships. I would recommend cox/mazda to anyone purchasing a new or used vehicle! More

Great day! Got my dream car! What I liked most about my experience is that I wasn't pushed or pressured by sales. David was friendly and listened to what I was looking for and wan What I liked most about my experience is that I wasn't pushed or pressured by sales. David was friendly and listened to what I was looking for and wanted in a vehicle. He talked to me like i was a friend and not a potential Sale. Thank you for making my car buying experience so easy and stress free! More

We Love Cox Mazda We have been purchasing from Cox for years and have always had awesome experiences when buying or leasing. This is our 3rd CX series Mazda. Best cars We have been purchasing from Cox for years and have always had awesome experiences when buying or leasing. This is our 3rd CX series Mazda. Best cars we have ever owned. More

2019 CX-3....3rd time charm! For my wife and I this is our 3rd lease from Cox Mazda and there is a reason we keep returning..... incredible customer service! Not to mention quali For my wife and I this is our 3rd lease from Cox Mazda and there is a reason we keep returning..... incredible customer service! Not to mention quality Mazda vehicles. This time around we decided to upgrade from our usual Mazda 3 sedan lease to the new 2019 CX-3, provided we could afford it. We did also test drive the Mazda 3 5-door as well as the CX-3... and we most likely would have gone with that model had we not been able to go with the CX-3.....which we were able to get afterall! Our salesman David Stubbers and financial guru Jay Trager not only got us what we wanted but also at a monthly lease rate that was amazingly affordable! They really do treat you like family at Cox Mazda. And it's guys like David and Jay that have us returning each time. More

Great experience! Jesse is the best! We had a great experience from start to finish with Jesse. He was very knowledgeable and professional while never being pushy and very understanding t We had a great experience from start to finish with Jesse. He was very knowledgeable and professional while never being pushy and very understanding to our needs and budget. It was such a refreshing experience when it comes to car shopping and I highly recommend this dealership all together. Everyone was kind, the showroom was great and the car is stellar! More

Corporate Snub I bought a Mazda 3 from this dealership in 2015. The car has 10,000 miles on it. It's on it's fifth battery, fuel gauge misreadings, and the car ran I bought a Mazda 3 from this dealership in 2015. The car has 10,000 miles on it. It's on it's fifth battery, fuel gauge misreadings, and the car randomly dies. Have had the car towed three times. I was on a highway driving 60 mph and the car just stops. This car was in for service multiple times and no one was able to find the problem. Customer Appreciation promised to have a corporate technician see if they could find out what the problem was. After weeks of waiting, I was told that unless the problem presented itself WHILE it was in for service, they would not be able to fix the problem. If there is no code, Mazda does not see it as a problem. There is no "customer appreciation", as they did not even offer an extended warranty, KNOWING that this low mileage vehicle was totally unreliable, dangerous having it die on the interstate and three "wasted" trips to the dealership for service. More