"Redefines car sales!"
I hate even walking through a car dealership because of the pressure to buy but sometimes there is no choice. Corey (and Isac!) made it all about what I wanted and what I could afford. He (they) got me the car I've always loved and showed me that it is within my budget! I even felt confident sending my daughter there and my husband now bought a car from them too. We all love our cars and the reasonable payments as well! Keep up the great work! You are redefining the car buying experience!
Employees Worked With
Other Employees :
"Bait and switch scam!"
So I’ve been looking to buy a CX-5 Touring and today we went to dealerships looking to make a deal.
Cox Mazda had multiple listings for the car I am looking at priced $24,850 which is a great deal. There was a stock number and VIN number listed as well. *INCLUDING ON THEIR OWN WEBSITE AT COX MAZDA* (as well as Autotrader, Cars.com, etc)
After driving all the way to Bradenton, we get to Cox. The guy, Jesse, right off the bat seemed shady. He was trying to ask what other colors etc I wanted instead of the car I came in for. I told him I’m looking for this specific car and won’t discuss anything until we’ve met on the bottom line price out the door for the car.
Multiple times Jesse kept leaving stating that he had to look for the car as he didn’t think it was there yet. (I have seen it listed for about 5 days now). We sat and waited through the games. After three times he came back and said it hasn’t come off the truck yet.
I asked him when it would be there as that was the car, trim and color I was looking for at a price point that I liked. He said “let me check” and left for about ten minutes. While we waited I sent my mom the VIN and told her to look for the car on the lot and Dad and I waited for Jesses return.
Low and behold while Jesse was “looking” my mom found the car on the lot.
A few minutes later he comes back now with his manager. The manager states it’s mispriced online (again even though it’s on multiple car buying websites). I say to the manager “well that’s interesting because Jesse said it wasn’t here yet but the VIN was listed and my mom went out and found it on your lot.. but now you’re saying that it’s a misprice?”
They couldn’t explain themselves. When we shared that we would be reporting them for false advertising the manager replied “good luck trying”.
Classic bait and switch. I’m glad I wasted my time, gas and mileage to go there.
Be careful where you shop from and do your research.
We had communicated with Tim through the internet about looking at a CX-3 while my other Mazda was in for service. We didn't think we'd prefer the MX-5, but Tim was very helpful making sure we both test drove both models and understood the vehicles. Unfortunately the dealership did not have a used Touring or Sport model of the CX-5. We test drove and bought the Touring model we preferred elsewhere. However, we wanted to give Tim and Cox Mazda the excellent review they deserve, and we will relay this experience to friends and family.