Cox Mazda

I purchased my Mazda from Cox in 2011 and have had all my service done there. I have to say that the Service Department is awesome. If ever a problem is encountered, they will do whatever it takes to make it service done there. I have to say that the Service Department is awesome. If ever a problem is encountered, they will do whatever it takes to make it right. They are very accommodating to the customer and attempt to incur as little inconvenience as possible. I have been extremely satisfied, not only with my Mazda, but also in my service-related dealings with Cox Mazda. More

I am very happy with Cox Mazda Stephen was amazing every person I dealt with was professional and the buying process was great 👍 thank you therr was no pressure and that really made this experience a ge person I dealt with was professional and the buying process was great 👍 thank you therr was no pressure and that really made this experience a gem!!!!! More

I just bought an Audi TT used at Cox Mazada which broke down the same night I bought the car. No help or reimbursement, only offer was for their service to take a look after I pay for the tow! It was the w down the same night I bought the car. No help or reimbursement, only offer was for their service to take a look after I pay for the tow! It was the worse experience I have ever had at a dealership. More

We recently bought a 2019 Mazda Miata MX-5 Grand Touring retractable hardtop from Mark Brown at Cox Mazda. We were very satisfied with Mark's attentiveness, the ease and transparency of the purchase proces retractable hardtop from Mark Brown at Cox Mazda. We were very satisfied with Mark's attentiveness, the ease and transparency of the purchase process, and the cleanliness of the car when we drove it off the lot. From start to finish, it was a very satisfying experience. If we didn't live 3 hrs from Bradenton, we would be having our car maintained at Cox Mazda. We highly recommend Mark Brown and Cox Mazda. More

Got exactly what I wanted. Highly recommend! I recently went into Cox and spoke with a very nice salesperson named Jesse. He let me drive the car I wanted no problem even though I told him I'd ne I recently went into Cox and spoke with a very nice salesperson named Jesse. He let me drive the car I wanted no problem even though I told him I'd never driven a Mazda and wasn't buying today up front. Afterward, he simply asked if I liked it. I said I needed to drive a few more and would be in touch. I didn't get the 500 calls traditionally made by dealerships after you come by. I hate that. I shopped for a few days and almost bought another car, but this place and car stayed on my mind as I had a new standard of how I wanted to be treated. I brought my family to check it out and we still didn't get hassled as I simply got some possible numbers, shared my budget and talked about the car. We drove it, loved it and said we had to sleep on it. He was totally cool about that. The next morning, I did get a call and we scheduled a time to try and hash out a deal. When we came back, I only had an hour and a half to make it happen. I told them the bottom line of exactly what I had to have for the deal to work. They went away and got me exactly what I wanted. We signed the deal and I was about 3 minutes late for my call. Jesse, Trevor and Dan were awesome. I didn't get some BS negotiation process and was treated like I asked to be treated. Interestingly enough, I bought it last night and it's NOT ON THEIR SITE ANYMORE. I read some other things on here about that past that weren't good, but my terrible experiences happened at other dealerships. See my scathing review of Venice Honda for my bait and switch story. Several days later, I checked their site and the CAR WAS STILL ON IT. Don't tell a webmaster that it's hard to make updates either. Apparently Mazda uses a different internet. More

Easy to work with and offered me a GREAT deal I decided to take advantage of the Mazda deals being offered this Memorial Day, and, after being disappointed with the local dealer, I decided to cont I decided to take advantage of the Mazda deals being offered this Memorial Day, and, after being disappointed with the local dealer, I decided to contact a couple out of the area dealers. I determined what my Mazda3 was valued at in a trade for a new 2020 model. When I called Cox Mazda, and got Mark Brown on the phone, the rest was really easy. I told Mark the miles on my car, the condition, and how much I was willing to pay for an "out the door" price. Mark is a great communicated, and makes you feel that he'll do every thing possible to gain a new customer. My new Mazda was delivered (by Mark) in two days, and we couldn't be more pleased. A+ for Cox & Mark!!! More

substandard work with substandard supervision Beware!! If you pay for an oil change here, make sure you double check their work. They put a new sticker on my windshield and ignored the work. Th Beware!! If you pay for an oil change here, make sure you double check their work. They put a new sticker on my windshield and ignored the work. The worse part is that they WILL NOT admit their mistake and are adamant the work was done. More

Bait and switch scam! So I’ve been looking to buy a CX-5 Touring and today we went to dealerships looking to make a deal. Cox Mazda had multiple listings for the car I So I’ve been looking to buy a CX-5 Touring and today we went to dealerships looking to make a deal. Cox Mazda had multiple listings for the car I am looking at priced $24,850 which is a great deal. There was a stock number and VIN number listed as well. *INCLUDING ON THEIR OWN WEBSITE AT COX MAZDA* (as well as Autotrader, Cars.com, etc) After driving all the way to Bradenton, we get to Cox. The guy, Jesse, right off the bat seemed shady. He was trying to ask what other colors etc I wanted instead of the car I came in for. I told him I’m looking for this specific car and won’t discuss anything until we’ve met on the bottom line price out the door for the car. Multiple times Jesse kept leaving stating that he had to look for the car as he didn’t think it was there yet. (I have seen it listed for about 5 days now). We sat and waited through the games. After three times he came back and said it hasn’t come off the truck yet. I asked him when it would be there as that was the car, trim and color I was looking for at a price point that I liked. He said “let me check” and left for about ten minutes. While we waited I sent my mom the VIN and told her to look for the car on the lot and Dad and I waited for Jesses return. Low and behold while Jesse was “looking” my mom found the car on the lot. A few minutes later he comes back now with his manager. The manager states it’s mispriced online (again even though it’s on multiple car buying websites). I say to the manager “well that’s interesting because Jesse said it wasn’t here yet but the VIN was listed and my mom went out and found it on your lot.. but now you’re saying that it’s a misprice?” They couldn’t explain themselves. When we shared that we would be reporting them for false advertising the manager replied “good luck trying”. Classic bait and switch. I’m glad I wasted my time, gas and mileage to go there. Be careful where you shop from and do your research. More