Cox Mazda

Great Service I walked in after try other dealers and nothing when i drove up Mark Brown came with a smile ans said how can i help you with in two day of there hard I walked in after try other dealers and nothing when i drove up Mark Brown came with a smile ans said how can i help you with in two day of there hard work they got me the price/payments to where i wanted with no problem I love the service and attitude there give great dealer and people the made me fill like I was part of a family More

Update Review Demanded by Cox Mazda Dealer Rater will not let you remove post only edit them so here is my updated post demanded by Cox Mazda because they feel that extortion and limitin Dealer Rater will not let you remove post only edit them so here is my updated post demanded by Cox Mazda because they feel that extortion and limiting their customers freedom of speech is the right way to do business. If you choose to buy a car from Cox Mazda and absolutely nothing goes wrong during the process; you will find them to be a good dealership with helpful and courteous sales reps and will enjoy your car buying experience. DO NOT GO HERE! I purchased a 2015 CX-5 and within 14 hours it was making a strange noise under the hood. I immediately brought it back in where they were unable to locate the source and stated that they would need to keep the car overnight. I went back to the sales department explained the situation and asked if I could simply return the car; it was purchased on Sunday and it was 8:00am Monday so no paperwork had been processes. I was told only the manager could authorize that but he would not be in until 10:00. I come back at 10:30 and was told that the manager had not come in due to a doctor’s appointment and would call me after lunch; I was told to “just take the car and go”. Tired of being ran around I contacted corporate Mazda who was finally able to get me in contact with the manager. He was less than sympathetic and told me to just keep bringing in the car every time it made the noise. I was informed that I would be unable to return the car because the paperwork had already been submitted that morning despite my objection. True character can be seen in bad situation, and this dealership is the worst I have ever had the displeasure of dealing with. I would give this place zero stars if I could. Please learn from my mistake and GO SOMEWHERE ELSE! More

Best new car buying experience I have bought over 25 cars in my lifetime and the Cox Mazda experience was the best. Carl Carpenter the Internet Manager was the most professional c I have bought over 25 cars in my lifetime and the Cox Mazda experience was the best. Carl Carpenter the Internet Manager was the most professional car sales gentleman, he is a true car guy that has a passion for the brand, and it makes the buying process very exciting. I got a discount on a very limited 2015 miata 20th anniversary, which is very unusual for limited editions. The whole staff was great, the finance manager, and support staff. I highly recommend giving the Cox Mazda team a chance of quoting you on your next car, you will not regret. More

My Experience at Cox Mazda The Cox Mazda Dealership Family are Wonderful and Amazing People! They have Truly Earned the Title Best in the Industry. Warm and Compassionate, Goin The Cox Mazda Dealership Family are Wonderful and Amazing People! They have Truly Earned the Title Best in the Industry. Warm and Compassionate, Going Above and Beyond Service. I Wish Them A Lifetime of BLESSINGS. Give them the Opportunity to Serve You, You Won't Be Disappointed! More

Mike Moss is an excellent salesman, he was very understanding to my needs. He understood exactly what I needed, he tried his utmost best to keep me within the price range that I was looking for and understanding to my needs. He understood exactly what I needed, he tried his utmost best to keep me within the price range that I was looking for and succeded. He took a lot of time with me, even though I had a lot of questions and was not the easiest customer. I have since recommended others to him because of his great customer service abilities. More

I had decided on purchasing a new car, and my extensive research found the car that fit my needs, reasonably priced, good mileage and fun to drive, and equipped with a back-up camera - a Mazda 3. I went to research found the car that fit my needs, reasonably priced, good mileage and fun to drive, and equipped with a back-up camera - a Mazda 3. I went to the closest dealership, and was greeted by a young man who was quite knowledgeable about the car, but not about making a sale. He even consulted his sales manager for assistance, and came back to tell me that if they didn't have the car with my specs, he couldn't order it from Mazda! I then went to another dealer 50 miles away from home and had a better experience - until it came down to negotiating a price. There was no negotiating. MSRP or nothing. When I rejected that offer, they never made any attempt to contact me again (nor did the first dealer). I then went to Cox Mazda in Bradenton, not as close as the first dealer and not as far as the second. There I met salesman, Jerry Meeks (and later the Sales Manager, Frank Underwood) and was amazed at how knowledgeable, courteous, fair and flexible they both were! Jerry made every effort to search for the car with the specs I wanted and when it wasn't available from any other dealer, he was very accommodating and readily placed an order for it. Although there was a delay on Mazda's part in its delivery, Jerry kept me updated as to the status of the order and expedited things when it finally arrived. He was also very thorough in going over and explaining the different features in the car. This is my first experience with the Mazda car brand and dealing with Jerry Meeks and Frank Underwood has made it quite a pleasant one. I'm a very satisfied Cox Mazda customer. More

We shopped at the Naples Mazda dealer and the sales person didn't even know much about the car including simple things like what buttons were for and worse yet, didn't seem to care to find out. On our person didn't even know much about the car including simple things like what buttons were for and worse yet, didn't seem to care to find out. On our test drive, the salesperson got in the front seat at laid the seat way back as if he was going to take a nap - the experience didn't get any better and the Mazda dealer in Ft. Myers was just as lazy so we hit the road to buy a car at a dealership with energy without being pushy. WE FOUND IT!! Cox Mazda made the buying experience so perfect (energetic, knowledgable, helpful, knew their job and super great pricing) that we are going to be heading back, almost 2 hours from home to buy another car for another family member! Totally worth the drive! More

Again it's the Martinez's family. I just wanted to correctly say that Mr. Blais was very nice and he cared about our needs and out budget. The whole process was like 123. I left Cox trading in ou to correctly say that Mr. Blais was very nice and he cared about our needs and out budget. The whole process was like 123. I left Cox trading in our truck and getting into out cx 5 paying exactly what I expected to pay. Mr. Blais was excellent!!!. Thank you Cox and Mr. Blais More

Car had a fresh wax job that hid all the scratches, dings, and a paint blemish till I got home. The was advertized as in EXCELLENT condition car... Car had brake issues all 400 miles driving home. W dings, and a paint blemish till I got home. The was advertized as in EXCELLENT condition car... Car had brake issues all 400 miles driving home. When I took it to a local dealership for service I ended up paying for the brake repair even though I paid 500. for the CPO warrenty and 1450. for the extended warrenty at the selling dealer. The multi- point inspection flilled my windshield fluid with water install of fluid. After the test drive it was nothing more then lets get you out the door. I understand now, why... First car I have EVER bought without a full tank of gas. $10.00 filled it, wow. The pricing on the paperwork versus the INTERNET SPECIAL was $500.off and I was told the price was reduced and advertized on the internet lower but during purchase 500.00 was added back in for the CPO coverage. I had a FL tag credit from my local tag office and requested to the dealer to get a VETERAN tag sent to me. I got charged more for the tag and registration then the local tag office said I should have. The paperwork has the cost clumped together so there is no way of breaking out the individual fees. I never got a VETERAN tag ordered as they gave me a generic tag and said my local tag office would swap it out one for one. What they didn't bother to tell me was it would cost me an extra $100.00 fee for a new tag. If you are a veteran you know what having this tag means for support. Being from out-of-town, I felt like the customer who goes through the drive thru instead of going inside for food. You rarely end up with a pleasurable experence. Value for the total price - poor. Value in a quality product - poor. It just seemed to me that every corner had been cut to turn this vehicle so I don't consider this the hometown dealership at all but just another dealer milking out every cent to make a buck. More

I requested quotes from many dealers, many ignored my request for quotes outright, but contacted me anyway, and invited me to come in and test drive the vehicle, etc. My mind was already made up. I knew request for quotes outright, but contacted me anyway, and invited me to come in and test drive the vehicle, etc. My mind was already made up. I knew the vehicle I wanted. I wanted an out the door quote. Only three dealers out of 15 I requested quotes from responded. Of the three, Cox Mazda was timely, and transparent. In my opinion, their web site was excellent, and their Internet Sales rep was too! Their follow up was just right, not pushy. When I arrived at the dealership to pick up the vehicle they showed me the vehicle, let me take a test drive and made sure it was the one I wanted. They prepped it, executed the paperwork, demo the vehicle and had me out the door in a timely manner! I have purchased a lot of vehicles and I have to say this was the most enjoyable one! Spot On! More