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Crabtree Lexus of New Haven

East Haven, CT

4.7
432 Reviews

655 Main Street

East Haven, CT

06512

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Showing 432 reviews

November 07, 2026

Crabtree Lexus made trading in my old car for a brand new Lexus NX350 a breeze! Couldn’t believe how easy the leasing process was. More

by Tintin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emanuel Santiago
October 31, 2026

Amazing customer service and sales dept, really made my purchase as fast and convenient as possible More

by Yediel Delgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erian Diaz, Mike Bihary
Nov 03, 2026 -

Crabtree Lexus of New Haven responded

Thank you, Yediel, for your wonderful review! I'm thrilled to hear that our customer-centric approach made your purchase fast and convenient. Your kind words about our amazing customer service and sales team will be shared with them, and we look forward to supporting you again in the future!

October 28, 2026

From the moment I met Kevin, he was genuine, knowledgeable, accommodating, and incredibly easy to work with. Lexus quality and performance already speak for themselves, but Kevin was the reason More

by Amara Barbiero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Czerniawski
Nov 03, 2026 -

Crabtree Lexus of New Haven responded

Thank you, Amara, for your wonderful review! I'm thrilled to hear that Kevin provided you with a customer-centric experience that was genuine, knowledgeable, and pressure-free. Your trust in our service and Kevin's reliability means a lot to us, and we look forward to supporting you again in the future!

October 28, 2026

Great service love the salesperson Erian Diaz very knowledgeable and straight to the point, and he will get you into a car same day or in no time! Highly recommend them great prices and great service. More

by jadaburnett130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erian Diaz , Mike Bihary
Nov 03, 2026 -

Crabtree Lexus of New Haven responded

Thank you, Jada, for your wonderful review! I'm thrilled to hear that you loved the service and found Erian Diaz to be knowledgeable and trustworthy. We strive for customer-centric support and are glad you had a great experience with us; we look forward to serving you again!

October 27, 2026

Very friendly staff and great service at this Lexus. Our salesman Erian Diaz was the best. He is compassionate about what he does, cares about his clients, and went above and beyond for us! Super gratef More

by Yiingliin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erian Diaz
Nov 03, 2026 -

Crabtree Lexus of New Haven responded

Thank you, Yiingliin, for your wonderful review! I'm thrilled to hear that Erian Diaz provided you with such compassionate and reliable service. We truly appreciate your kind words and look forward to supporting you again in the future!

October 26, 2026

The excellent customer service provided by both the sales representative, and sales manager made my car buying experience amazing. They went through every detail very meticulously and provided an easy and co More

by Bruno A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dionis Castro, Emmanuel Santiago
Nov 03, 2026 -

Crabtree Lexus of New Haven responded

Thank you, Bruno, for your wonderful review! I'm thrilled to hear that the excellent customer service from Manny and Dionis made your car buying experience amazing. We strive for a customer-centric approach and appreciate your recommendation for first-time Lexus buyers.

October 23, 2026

Ask for KEVIN CZERNIAWSKI! !! Five star rating on his service! Let him know what you’re looking for and he will make it work More

by LilDalts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Czerniawski
Nov 03, 2026 -

Crabtree Lexus of New Haven responded

Thank you for your fantastic review! I'm thrilled to hear that Kevin provided you with five-star service and was able to meet your needs. We pride ourselves on being customer-centric and delivering reliable support, so your feedback means a lot to us.

October 23, 2026

Had a very pleasant experience. Was helped by Kevin Czerniawski. He was accomodating and very knowledgable. More

by Scoops1904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Czerniawski
Nov 03, 2026 -

Crabtree Lexus of New Haven responded

Thank you for your wonderful review! I'm thrilled to hear that you had a pleasant experience and found Kevin to be accommodating and knowledgeable. We strive for customer-centric service and appreciate your trust in us; we look forward to welcoming you back soon!

October 23, 2026

Kevin Czerniawski was awesome and made the experience great of buying a new vehicle very accommodating. More

by dzemalcecunjanin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 03, 2026 -

Crabtree Lexus of New Haven responded

Thank you for your wonderful review! I'm thrilled to hear that Kevin made your experience of buying a new vehicle so great and accommodating. We strive for customer-centric service and appreciate your trust in us; we look forward to supporting you again in the future!

October 23, 2026

What a wonderful experience working with Kevin Czerniawski! Knowledgeable, detail oriented, trustworthy! Grateful for your help! Thank you! More

by Jbscavs888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Czerniawski , Sarah Crabtree, Mike Bihary, Sarah Petermann, Emily Crabtree
Nov 03, 2026 -

Crabtree Lexus of New Haven responded

Thank you! I'm thrilled to hear you had a wonderful experience working with Kevin. His knowledge, attention to detail, and trustworthy support truly reflect our commitment to customer-centric service and quality.

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