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Crabtree Lexus of New Haven

East Haven, CT

4.8
407 Reviews

655 Main Street

East Haven, CT

06512

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Showing 407 reviews

October 29, 2020

excellent customer service and Service area is top notch.. never an issue when i go in for service. i would highly recommend lexus service to anyone More

by alroc82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya, Todd
October 29, 2020

They are fantastic totally committed to the customer! I have purchased seven cars over the years .. and each one has been a pleasure to drive. I have also given my clients their name in their travels to pu More

by cghione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , Kevin, & Ryan
October 26, 2020

Wonderful services and very friendly workers just have good things to say about Lexus. Thank you Joann Esposito I also like that they give you a lender car More

by lesleyd914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
October 22, 2020

Great dealership, great sales staff and great service dept, very friendly and helpful, this is my 5th Lexus from this dealership, highly satisfied and highly recommend More

by Elisapo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry McDermott
October 20, 2020

The service representatives are knowledgeable, caring, respectful of our time and work very hard to accommodate the customer. We have two Lexus cars and are very impressed with the courtesy, their teamwor More

by louisfb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena, Tanya, Aubry
October 17, 2020

Tonya was again nice to deal with, pleasant and courteous. She was excellent car cleaned etc The service was made convenient and car was finish by the promised time More

by Rmord39001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tonya
October 15, 2020

service advisors are professional, friendly & competent. The mechanics are experts in their field. My 2005 Lexus is in excellent condition because of the service at McDermott More

by fmarrowsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubry, Tanya
October 14, 2020

clean efficient properly done not as expensive as i thought it wood be for the service always a loner car available nice people and place More

by bob.ciambra257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
renya
October 10, 2020

Quick and on time. Finished service prior to stated time. Provided social distancing outside sitting area to wait. During that time I saw the cleaning people several time disinfecting chairs and door More

by Vincentswu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena Holloman?? (service advisor)
October 09, 2020

Anthony Faustino made the process of buying a new car easy. He was quick to answer all my questions and if he didn’t know the answer, he made sure I got the answer. Very professional. More

by kareb214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and Anthony F
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