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Crabtree Lexus of New Haven

East Haven, CT

4.8
407 Reviews

655 Main Street

East Haven, CT

06512

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Showing 407 reviews

October 03, 2020

recently I purchase a Lexus IS 300 f sport very pleased with AnthonyFaustini sales person, took all the time in the world and make us happy in this process, especially explaining my wife how operate this m More

by sf11jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike digital tech
September 24, 2020

Rena did a wonderful job As always. The young man who checked me in went above and beyond. All of my issues were addressed by the mechanics! Couldn't ask for more More

by Mks36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena
September 22, 2020

Rena is always friendly and very helpful. Always very professional and courteous. She always explains what needs to be done and what the cost will be. I always ask for her when I schedule More

by addorisio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena Holloman
September 18, 2020

Always feel very confident fhat my car is well cared for. Alll important service is addressed because of the excellant records they keep. Staff is friendly and helpful. Important safety measures during pand More

by Sueritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do nt recall names,but the service advisor ant the mechanic went over and beyond when I asked them to also chech the cell phone charger.
September 15, 2020

ALWAYS TREATED LIKE FAMILY. TANYA AND RENA ARE WONDERFUL FRONT LINE AMBASSADORS SPOTLIGHTING THE" CULTURE OF CARE" PREVELANT IN THE McDERMOTT LEXUS 0RGANIZATION. KUDOS TO THEM AND THE ENTIRE Mc DERMOTT STAF More

by GLTRAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TANYA
September 10, 2020

I bought and leased a few cars from McDermott and always see Charles Dukes ,he is always honest and takes the time to go over the car and the lease deals . I would recommend Charles to anyone ! just for the More

by junkman1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dukes
September 10, 2020

I have purchased 3 cars and have had 4 serviced by this dealer over the last 18 years and have always been happy with their sales and service. More

by shm992000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rena
September 05, 2020

Always the best service...great communication, responsive and reliable. Value added. Thanks for making it easy and accessible for me to service my car y More

by bjphill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey
September 03, 2020

I have been a customer since 1999. The McDermott Lexus family has always been responsive, pleasant, polite and professional. The waiting area is comfortable and, in this pandemic period, especially well a More

by shepard.stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch everyone's name. Experienced as well as new people since my last visit.
September 02, 2020

Jeff Benton was great to work with. Very prompt and courteous. Very professional and efficient. I would strongly recommend this dealership. Everything was effortless. Thanks. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Benton
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