Crabtree Lexus of New Haven

excellent Several people told me to get a price for the job with other mechanics. I have a lot of confidence with everyone who works at McDermotts and never ga Several people told me to get a price for the job with other mechanics. I have a lot of confidence with everyone who works at McDermotts and never gave it another thought. I never had to return because something was not done correctly. I feel that everyone has been honest with me when there is a problem. The work gets done promptly and it's very much appreciated. More

Professional, courteous staff 75,000 mile checkup. This is the only place where both of my cars are serviced. Very pleased. Only concern is with the air pressure gauge. This is th 75,000 mile checkup. This is the only place where both of my cars are serviced. Very pleased. Only concern is with the air pressure gauge. This is the second one that is defective. Needs battery but is encased and expensive. The Lexus company should guarantee these parts. They should not malfunction and then put the cost on the owner. More

Fourth Lexus purchased from this dealership Great cars nice employees and good service. Second one purchased from Rob who genuinely is interested in getting you the care you want at the best pri Great cars nice employees and good service. Second one purchased from Rob who genuinely is interested in getting you the care you want at the best price. More

Great dealership I have purchased a Chevy Traverse in 2012 and a Lexus NX in 2016. This dealership is top notch and genuinely wants to impress the consumer. Looking I have purchased a Chevy Traverse in 2012 and a Lexus NX in 2016. This dealership is top notch and genuinely wants to impress the consumer. Looking forward to my lifelong relationship with an awesome company. More

Great customer service Doreen and Joe made this a great experience from start to finish. I had to change the day of pick up last minute and everyone was able to accommodate Doreen and Joe made this a great experience from start to finish. I had to change the day of pick up last minute and everyone was able to accommodate me in short notice, thank you again!!! More

Bought a certified pre owned 2013 Lexus Was the best car buying experience I have ever had!! the Team worked through the weekend, Doreen responded on her day off... Absolutely amazing and lo Was the best car buying experience I have ever had!! the Team worked through the weekend, Doreen responded on her day off... Absolutely amazing and love the vehicle More

Great Very professional staff and great facility.I was treated with respect and my vechicle was done in reasonable manner. The customer lounge was clean and Very professional staff and great facility.I was treated with respect and my vechicle was done in reasonable manner. The customer lounge was clean and comfortable. More

Positive experience from start to finish. I have owned or leased a Lexus for many years. The dealership has their act together. Always a pleasure to deal with. Sales people as well as service I have owned or leased a Lexus for many years. The dealership has their act together. Always a pleasure to deal with. Sales people as well as service. More

a difficult task A check engine light could be and was a difficult fix. But it was a pleasure the way service advicer Shelby handled it and the light finally was put d A check engine light could be and was a difficult fix. But it was a pleasure the way service advicer Shelby handled it and the light finally was put down and out More

Another Great experience I purchased my first Lexus Certified Preowned in 2013 from McDermott and it has been serviced there. I have never had a bad experience from the car b I purchased my first Lexus Certified Preowned in 2013 from McDermott and it has been serviced there. I have never had a bad experience from the car buying experience to the service with McDermott. I highly recommend this dealership as the place if you are in the market for purchase or service of Lexus. If you are buying - Look up Doreen.. She makes car buying a pleasure! (and I hated buying cars!) Tanya in service is always professional and courteous. Service with a smile. More