Crabtree Lexus of New Haven

Timely, efficient, thorough, and pleasant In my opinion, your Sales & Service Staff are #1. We have been so pleased with the McDermott experience when we bought our 2014 RX, that we just bough In my opinion, your Sales & Service Staff are #1. We have been so pleased with the McDermott experience when we bought our 2014 RX, that we just bought a Certified 2012 LS 460 from Charles Dukes Jr. while our 2014 RX was receiving its 1 year Oil Change & Service. Of course, there was absolutely nothing wrong with our RX. Previously, we had owned a "SC 400". We presently own only Lexus cars and only service them at McDermott. I have to give McDermott a "FIVE STAR RATING" More

Service Review I've had my GS certified Lexus purchased at McDermott for around 4 years now. I've used the service department there for all my oil changes and servi I've had my GS certified Lexus purchased at McDermott for around 4 years now. I've used the service department there for all my oil changes and service needed on my car. The service department has always done a great job and been friendly, kind and accommodating. I live in the Berlin area and appreciate the convenience of the valet service they offer. The drivers have all been professional and courteous. I've recommended the Lexus brand as a luxury car and would use McDermott again when purchasing my next car and will continue to use McDermott for service. More

Service customer service made appointment easy and fast. Car was ready when promised and price was same as quoted. Makes bringing my cars a pleasure not a cho customer service made appointment easy and fast. Car was ready when promised and price was same as quoted. Makes bringing my cars a pleasure not a chore. More

Good experience. Auto picked up, new Lexus left as loner. Procedure reversed seven hours later. Very convenient, and the cost was acceptable. Auto picked up, new Lexus left as loner. Procedure reversed seven hours later. Very convenient, and the cost was acceptable. More

Bought a used car. Professional and knowledgeable staff helped my purchase extremely easy. I thank Tony Zabizadeh and Kamran Moody for their extraordinary help. Professional and knowledgeable staff helped my purchase extremely easy. I thank Tony Zabizadeh and Kamran Moody for their extraordinary help. More

the staff was amazing! Great experience. Couldn't ask for a smoother purchase. The car was clean, paperwork was ready, staff was awesome. They made the purchase process a br Great experience. Couldn't ask for a smoother purchase. The car was clean, paperwork was ready, staff was awesome. They made the purchase process a breeze. More

Great experience Unbelievable from time I dropped off through pick up ! I have two Lexus cars and have been to several service depts ! This by far is the best service Unbelievable from time I dropped off through pick up ! I have two Lexus cars and have been to several service depts ! This by far is the best service dept I have ever experienced! Timely manner , professional, clean , helpful and loner car because I had a meeting ! My car was taken care of and I even had a nice cup of coffee ! I recommend this dealership to everyone looking for great service with there Lexus ! I hope there sales dept is as good as service because my next purchase will be here and hope my experience is like my service experience ! Martin Huckaby More

Great experience Very happy with my overall experience. Made purchasing a new vehicle enjoyable and very easy. I would definitely recommend McDermott Lexus to my frien Very happy with my overall experience. Made purchasing a new vehicle enjoyable and very easy. I would definitely recommend McDermott Lexus to my friends and family. More

Always great service...in and out very fast. Always very friendly and helpful. Service was fast, these guys are very knowledgeable. I wouldn't trust anyone else to take care of my Corvette. One o Always very friendly and helpful. Service was fast, these guys are very knowledgeable. I wouldn't trust anyone else to take care of my Corvette. One of the few dealerships that actually care about the customer. More

service When in whitout a app. it was not a problem they told it will be about hr. before they can get to it. they did not tell to come back. And that what I When in whitout a app. it was not a problem they told it will be about hr. before they can get to it. they did not tell to come back. And that what I like about them, they care about there cust ermers.. Thanks again. More