Crabtree Lexus of New Haven

The service is excellent and, perhaps more important, the staff is friendly, listens to your issues and attempts to do everything possible to address your concerns. staff is friendly, listens to your issues and attempts to do everything possible to address your concerns. More

Service was good. The car wash was broken, and the vacuum job was incomplete. Attention to detail is what sets Lexus above the others; a detail like a well done vacuum is the most visible service as I see it job was incomplete. Attention to detail is what sets Lexus above the others; a detail like a well done vacuum is the most visible service as I see it every day. It has always been a weak link at McDermott. It makes me wonder how well the areas inside my car were disinfected. More

The showroom and service area were spotless! I saw two cleaners in the one hour period that I was there continually clean the coffee area ,windows, bathrooms etc. Customer service was punctual and profess cleaners in the one hour period that I was there continually clean the coffee area ,windows, bathrooms etc. Customer service was punctual and professional. My service visit was very pleasant .An overall excellent experience!. More

Everyone is always kind and courteous. They are ready to assist and explain needed work and or repairs. They have been quick to offer a "loaner" when needed. assist and explain needed work and or repairs. They have been quick to offer a "loaner" when needed. More

The most professional car dealer and service I have ever experienced in my 69 years. I totally trust your recommendations and recommend you to all my friends. experienced in my 69 years. I totally trust your recommendations and recommend you to all my friends. More

Rob is by far one of the most personable and professional automotive sales professionals I have worked with. ***** 5 STAR Service and parts have been excellent over many years and Lexus vehicles I have pur automotive sales professionals I have worked with. ***** 5 STAR Service and parts have been excellent over many years and Lexus vehicles I have purchased . More

McDermott Lexus is an amazing dealership Salesperson (Tony Z) sales manager (Kamron Moody) and the Service Desk and Techs are always fair and accommodating! I have bought several cars from this deale (Tony Z) sales manager (Kamron Moody) and the Service Desk and Techs are always fair and accommodating! I have bought several cars from this dealership and have never been disappointed. More

As usual, l’m very satisfied with the service experience! My next new car purchase will also be a Lexus. Thanks again for all of your help! My next new car purchase will also be a Lexus. Thanks again for all of your help! More

What a great experience! Nothing like I thought it would be. My sales agent David White was amazing. His knowledge and willingness to help me get a good deal was unexampled! I will definitely be recommendi be. My sales agent David White was amazing. His knowledge and willingness to help me get a good deal was unexampled! I will definitely be recommending McDermott Chevrolet to anyone looking to purchase a new or used vehicle. Thanks again! Steve More

No issues. In and out of service area quick. Everyone was friendly and helpful. Everyone was wearing masks properly and used antibacterial wipes.~ thank goodness I am have compromised immune system and was friendly and helpful. Everyone was wearing masks properly and used antibacterial wipes.~ thank goodness I am have compromised immune system and cannot get sick. More