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Crain Buick GMC of Springdale

Springdale, AR

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rated
67 Reviews
Crain Buick GMC of Springdale is a leading GM dealership in Northwest Arkansas. We carry a huge inventory new and used Buick and GMC cars trucks and SUVs for all types of drivers and their needs. You know you can trust Crain to have the largest selection in the region at the lowest prices. Customers love our fantastic customer service and attention to detail. We are the largest family-owned and operated dealership in the state of Arkansas. You don't become that good without putting the customer first. Taking care of our customers is what we do best. We're Crain Buick GMC of Springdale is the car GM dealer that works the hardest for you.
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6372 West Sunset Ave

Springdale, AR

72762

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Showing 67 reviews

July 30, 2022

Horrible experience… these guys still owe me $850 per the “We Owe, You Owe” agreement and have treated me very poorly. They refuse to give me my check unless I sign a confidentiality agreement so I can’t ta More

by Bradsmith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marketing Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Jerry Rivas is the best salesman! ! Make the right choice, give him a call or go see him!! More

by akayelucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Rivas
June 27, 2022

Jerry Rivas is the best sales man, go let him help you out and get a vehicle from him! More

by Cherish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Rivas
June 03, 2022

Rick Castillon was a great help in the purchase of my AT4. I love it and he is always willing to be of any help I may need! More

by kami.beach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Castillon
March 04, 2022

Well finally got a call from manger after 15 messages didn't go well they still got car and not finshed they are rude never return messages until it escalates into to customer getting mad and I think did More

by tomblackmon1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marketing Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manger there
January 15, 2022

I was a little concerned about purchasing a vehicle from 230 miles away with my son test driving but salesman Austin Shockley was excellent in keeping me informed and working through all my questions/concer More

by Barry B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Shockley, Ryan (finance manager)
January 15, 2022

I highly recommend Nick Gile for the best deal and customer service! Thank you Nick! More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gile
January 14, 2022

Didn't have no problem getting a vehicle from crain Buick gmc of springdale I will be going back More

by Sanchezmaryjo07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Shockley
January 14, 2022

It's a great place an they are very nice Austin Shockley is a great sales man More

by slvfrmr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Shockley
January 14, 2022

Derrick Marshall at Crain buick gmc was a tremendous help on my vehicle purchase and no pressure definitely recommend asking for him More

by dancuellar5929
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Marshall
2
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